2013 Mercedes-Benz GL350: problems, recalls and reliability
3 recalls and 7 owner complaints on record; most reports concern fuel/propulsion system.
Data updated weekly · latest recall Nov 2019
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 7 owner complaints filed with NHTSA for this exact model year.
“Driver side, 2nd row seat belt will not retract. Needed for our children. I will contact a local garage and dealer to fix.”Owner report · Seat Belts · Apr 2022
“Makes a rattling noise for several seconds after starting and sputtering noise when accelerating. My car has 64k and daignosed the car at 2 dealerships confirmed the engine chain stretched”Owner report · Power Train · May 2019
“Oil leak persistent from oil cooler in diesel bluetec engine spraying oil outside gasket onto fuel lines, oil pan, and onto the ground emitting high level of smoke with tarry burnt toxic noxious charcoal smell fumigating through the cabin and outside with visible blue smoke while driving moderate to long distances. Black tarry residue leakage visible on driveway and street underneath car when parked overnight or for short time with pan leaked.”Owner report · Fuel/Propulsion System · Jun 2018
Show 1 more owner reports
“Oil leak persistent from oil cooler in diesel bluetec engine spraying oil outside gasket onto fuel lines, oil pan, and onto the ground emitting high level of smoke with tarry burnt toxic noxious charcoal smell fumigating through the cabin and outside with visible blue smoke while driving moderate to long distances. Black tarry residue leakage visible on driveway and street underneath car when parked overnight or for short time with pan leaked.”Owner report · Fuel/Propulsion System · Feb 2018
When filing, owners marked a crash in 0 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2013 GL350 BlueTEC, GL450 4MATIC, GL550 4MATIC, and GL63 AMG vehicles manufactured May 15, 2012 through October 4, 2012. The second row seat belt anchor fitting bolts may not be properly torqued.
Remedy: Mercedes-Benz will notify owners and dealers will check, and tighten the bolts of the seat belt anchor fittings, as necessary, free of charge. The recall campaign began on May 24, 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
How other years compare
Check your exact GL350 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
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Is the 2013 Mercedes-Benz GL350 reliable?
NHTSA has 7 owner complaints and 3 recall campaigns on record for the 2013 Mercedes-Benz GL350. The most complained-about area is fuel/propulsion system.
Does the 2013 Mercedes-Benz GL350 have open recalls?
3 recall campaigns have been issued, the latest concerning communication. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.