2011 Mercedes-Benz GL350: problems, recalls and reliability
3 recalls and 23 owner complaints on record; most reports concern air bags; the 2013 model year looks more trouble-free.
Data updated weekly · latest recall Apr 2024
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 23 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2011 Mercedes-Benz GL350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Service Brakes, Hydraulic · Dec 2024
“The contact owns a 2011 Mercedes-Benz GL350. The contact stated that while driving at approximately 25 MPH, the check engine warning light illuminated continuously. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.”Owner report · Engine · Dec 2021
“Malfunction with the air suspension. The vehicle is currently lowered and will not rise which is causing the tires to sit in a bent position and a horrible ride. The tires appear that they will detach from vehicle which is a safety risk for myself and others. After repairs from someone who presented themselves as a certified Mercedes' mechanic, the issues still exist. The problems first existed about a year and a half ago, about 6 months after purchasing. I am making payments on a vehicle I am unable to safely drive or use for travel with my family. This should be a recall due to several vehicles jus in my area with same issues.”Owner report · Unknown Or Other · Mar 2020
Show 7 more owner reports
“Tl* takata recall. The contact owns a 2011 mercedes-benz gl350. The contact received notification of NHTSA campaign number: 16v081000 (air bags); however, the parts to do the recall repair were unavailable. The dealer and the manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Jun 2018
“Getting message " malfunctioning" and compressor cooling down even though changing front struts and making roaring noise when car is idle, and burnt smell inside car.”Owner report · Suspension · Oct 2017
“Tl* the contact owns a 2011 mercedes-benz gl350. The contact received notification of NHTSA campaign number: 16v081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Feb 2017
“I was advised by mercedes 6 months ago that my air bag is defective--or prone to hazard in an accident. They said there is no remedy. I want the airbags deactivated but mercedes refuses”Owner report · Air Bags · Jan 2017
“Had a oil change by mercedes dealer park my truck for a few weeks when I drove it I had a oil leak. I call mercedes to report it mercedes had it tow in .they say it was a oil cooler leak I only have 48,000 miles don't drive it all the time. Didn't have a leak until the oil change now they want me to pay for it.I had the truck park in my garage oil was on the floor in my garage I do have pictures of oil on the floor in my garage and around the engine where oil is coming from.”Owner report · Engine · Oct 2016
“Got this recall issued 3 years ago,the infamous takata airbag.called the dealers around again and again,they are saying no parts available .always they say it s gonna be someday in the near future,no specific time or dates.due to the vital nature of this issue I cant accept their candor and lack of interest .please check and advice of my consumer mode to address this issue.thank you”Owner report · Air Bags · Mar 2016
“Tl* takata recall. The contact owns a 2011 mercedes-benz gl350. The contact received notification of NHTSA campaign number: 16v081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of virginia beach (4949 virginia beach blvd, virginia beach, va) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Feb 2016
Recalls - 3 campaigns
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
How other years compare
Check your exact GL350 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2011 Mercedes-Benz GL350 reliable?
NHTSA has 23 owner complaints and 3 recall campaigns on record for the 2011 Mercedes-Benz GL350. The most complained-about area is air bags.
Does the 2011 Mercedes-Benz GL350 have open recalls?
3 recall campaigns have been issued, the latest concerning service brakes, hydraulic:power assist:vacuum. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.