2014 Mercedes-Benz GL350: problems, recalls and reliability
3 recalls and 6 owner complaints on record; most reports concern engine.
Data updated weekly · latest recall Nov 2019
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 6 owner complaints filed with NHTSA for this exact model year.
“Water has accumulated into the spare wheel well twice causing my ad blue module to be submerged in water, making the system faulty, which then disables the car for use. I have a vehicle that can not start and a repair bill of over 20,000 due to the water accumulation issue. There is a separate recall on other models for this exact problem. This model needs to be included as well.”Owner report · Unknown Or Other · May 2023
“The contact owns a 2014 Mercedes-Benz GL350. The contact stated that while inspecting the vehicle, there was oil leaking underneath the vehicle. Additionally, the check engine warning light was illuminated while operating the vehicle. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the oil cooler seals were faulty and needed to be replaced. The seals were replaced, and the vehicle was repaired. The vehicle was later taken to the local dealer for transmission failure. The manufacturer was notified of the failure. The failure mileage was 140,000.”Owner report · Power Train · Nov 2022
“As I was driving down on I-27 from amarillo to lubbock at 70 miles per hour on 6/22/2020 in pleasant weather and no vehicles either in front of me or beside me, the middle panel of the panoramic sunroof suddenly exploded with the glass shattering into pieces and some of the pieces dropping into the passenger cabin. There was no rock strike, hail, nor was I traveling through any construction zone. The ambient temperature outside was 76 f. *tr”Owner report · Structure · Jun 2020
Show 2 more owner reports
“The lane-keeping assist only intermittently works. On occasion it will alert and take corrective action, but even on sunny days with clearly demarcated lanes, it often does nothing. In researching this issue, there are several other owners who have experienced this and have said the mercedes service has unofficially acknowledged there is a batch of VIN numbers which have faulty sensors. We purchased this car because of the safety features and mercedes needs to do something to rectify this in order to keep its customers safe.”Owner report · Unknown Or Other · Dec 2018
“Power steering went out while car was parked , drove car without power steering for about 9 miles to get to safe place. After car was restarted several times steering started to work fine. Took car to dealer for check of problem but they couldn't to get it to fail again. To resolve problem mercedes is replacing the power steering unit. *tr”Owner report · Steering · Sep 2014
Recalls - 3 campaigns
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Mercedes Benz USA, LLC (Mercedes) is recalling certain model year 2014 GL350 BlueTEC 4Matic, GL450 4Matic, GL550 4Matic, and GL63 AMG vehicles manufactured November 4, 2013, through November 15, 2013. In the affected vehicles, the foldable second row seat bottom may not fold down low enough to allow proper use of the child seat achors. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Remedy: Mercedes will notify owners, and dealers will inspect and, if necessary, replace the seat pan of the second row seat, free of charge. The recall began on May 2, 2014. Owners may contact Mercedes at 1-800-367-6372.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
How other years compare
Check your exact GL350 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2014 Mercedes-Benz GL350 reliable?
NHTSA has 6 owner complaints and 3 recall campaigns on record for the 2014 Mercedes-Benz GL350. The most complained-about area is engine.
Does the 2014 Mercedes-Benz GL350 have open recalls?
3 recall campaigns have been issued, the latest concerning communication. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.