2015 Mazda CX-5: problems, recalls and reliability
4 recalls and 133 owner complaints on record; the weakest area is structure (21% of complaints).
Data updated weekly · latest recall Sep 2016
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 133 owner complaints filed with NHTSA for this exact model year.
“With a heavy downpour of rain the bsm flashes off, then after sitting for a few hours the car battery dies and the key fob is not recognized in the vehicle. Took it to a dealership and it stopped doing it. Code that are thrown have to do with some computer communication failing. I have had the car die on me 4 times in the last year that I've had it.”Owner report · Lane Departure · Nov 2024
“While driving on the interstate, the passenger side front door glass shattered unexpectedly causing an eye injury. There was no noise of a rock hitting the glass or anything. Previous to the incident, the glass had no cracks or chips in it.”Owner report · Unknown Or Other · Sep 2023
“The contact owned a 2015 Mazda CX-5. The contact received notification of NHTSA Campaign Number: 16V064000 (Fuel System, Gasoline) and 16V644000 (Structure) and requested to be removed from the recall distribution list as she no longer owns the vehicle. The local dealer and manufacturer were not contacted.”Owner report · Fuel System, Gasoline · Jul 2023
Show 7 more owner reports
“The contact owns a 2015 Mazda CX-5. The contact stated that while pressing the brake pedal the engine had experienced very high revving and the vehicle would lurch forward. The vehicle was taken to the local dealer who performed a PCM and TCM program update and reset the KAM per the manufacturers TSB. The contact indicated that the failure was corrected for a while but recently the failure had reoccurred. The local dealer was contacted and a service appointment was scheduled. No further information was available. The manufacturer was not yet notified of the failures. The failure mileage was 25,000.”Owner report · Power Train · Apr 2023
“On Feb. 9, 2023, I started my vehicle and lots of warning indicators lit up the dash of my well-maintained vehicle. Check Engine, ABS, TPMS, SBCS to name some of the warning lights. When I took my car to the dealer, they told me the left front wheel speed sensor had mechanical failure and would need to be replaced. Said the car's antilock brakes wouldn't work without it being replaced. My car also has the automatic brakes to prevent collision and stability control systems which are dependent on wheel speed sensors' function. My vehicle mileage was 59307 when I took it to the dealer. Over $600 repair bill.”Owner report · Service Brakes · Feb 2023
“The contact owns a 2015 Mazda CX-5. The contact stated that while operating the vehicle, the horn malfunctioned and there was no sound when the horn pad was pressed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 148,000.”Owner report · Electrical System · Dec 2022
“Rear Shock broke away from vehicle chassis. SAFETY Issue Mazda Technical Service Bulletin 02-016/18 " ....breakage can occur. ......the material and the shape of the bracket has been modified" THIS IS A DEFECTIVE PART $675 to replace two DEFECTIVE shocks”Owner report · Suspension · Jun 2022
“Transmission failed, and vehicle is available for inspection. The incident occurred after exiting a highway and coming to halt at stop light. Vehicle wouldn't exceed above 5 mph after moving forward, it surged, downshifted, and come to a complete stop. This created an incident where other motorist nearly rear ended occupants in subject vehicle. The vehicle was inspected by both dealer as well as independent mechanic and before were able to replicate the issue. No warning lamps or messages appeared. There were no other signs of a potential problem prior to failure. The failure was sudden and unexpected.”Owner report · Power Train · Feb 2022
“Car had 63,000 miles on it. Began making very loud noise. Brought to private mechanic, then dealer. Both agreed car had mechanical failure of rear differential. The full system needed replacing for safety. All agreed this should not occur with only 63,000 miles.”Owner report · Power Train · Nov 2021
“The transmission quit on my at 59K miles. Wont go into drive, but will in reverse. I took the care to a transmission shop, and it needs rebuilt. No warning lamps, messages, etc. I was stopped at a red light, luckily I wasn't driving at it just stopped.”Owner report · Power Train · Aug 2021
When filing, owners marked a crash in 11 of these complaints and injuries in 7 - self-reported to NHTSA, not verified accident statistics.
Recalls - 4 campaigns
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Remedy: Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Specifications
Factory options offered for the 2015 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact CX-5 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2015 Mazda CX-5 reliable?
NHTSA has 133 owner complaints and 4 recall campaigns on record for the 2015 Mazda CX-5. The most complained-about area is structure (21% of complaints).
At what mileage do 2015 Mazda CX-5 problems usually appear?
Half of the complaints that mention mileage were filed at 34,000 miles or less.
Does the 2015 Mazda CX-5 have open recalls?
4 recall campaigns have been issued, the latest concerning structure:body:hatchback/liftgate. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.