2014 Mazda CX-5: problems, recalls and reliability
4 recalls and 377 owner complaints on record; the weakest area is electrical system (34% of complaints); the 2013 and 2015 model years look more trouble-free.
Data updated weekly · latest recall Sep 2016
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 377 owner complaints filed with NHTSA for this exact model year.
“Odometer Fraud. The contact purchased a 2014 Mazda CX-5. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,000, and at the time of registration, it was discovered that the mileage was 190,000.”Owner report · Electrical System · May 2025
“Car accessories will not shut off when I put vehicle in park. This is dangerous due to causing the battery to completely drain leaving me stranded.”Owner report · Unknown Or Other · Oct 2024
“Auxiliary power will not turn off when vehicle is turned off. Radio , lights interior power , etc..... car turns off when button is pressed but interior power does not .”Owner report · Electrical System · Jun 2024
Show 7 more owner reports
“Car fails to shut off completely. The motor stops, but the electronics (dash, radio, etc.) and things like the A/C still are on. Searching forums shows it is a faulty gear shift sensor that detects that the car is in park.”Owner report · Electrical System · Jun 2024
“There is a pressure crack that goes almost all the way across my front windshield, there are no chips or dings in the glass. Second you can smell gas fumes near the back of the car but no gas is leaking”Owner report · Fuel/Propulsion System · Apr 2024
“The contact owns a 2014 Mazda CX-5. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shutoff. The screen and vehicle remained powered on. The battery was drained, and the contact replaced the battery. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.”Owner report · Electrical System · Mar 2024
“The contact owns a 2014 Mazda CX-5. The contact stated that while driving at 35 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the heater core. The contact was informed that the heater core needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 57,311.”Owner report · Engine · Dec 2023
“The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electrical system stays on, despite the engine and ignition turned off. It's a BIG problem that I've seen a lot of other people report. And yet Mazda refuses to address the issue.”Owner report · Electrical System · Nov 2023
“I was driving down the road and my right side curtain airbag deployed. I did let my insurance company know but was told that they couldn't do anything for me since it was not an accident. I called the local Mazda dealership and they told me that they could inspect the vehicle but it would not be on them. That it could have been a rat that chewed on something to cause it to deploy because I was not the first owner of the vehicle. There was no other damage other than the airbag and where it came through on the side.”Owner report · Air Bags · Sep 2023
“In the past year the car has consistently given a "Set to P" message when parked and already shifted to Park, and doesn't completely turn off (though the engine does). We have to turn the car back on, jam the car to P and try again. Internet tells me this was recalled for 2013-2014 cx-5s just before vehicles starting with the same VIN info as mine.”Owner report · Unknown Or Other · Aug 2023
When filing, owners marked a crash in 7 of these complaints and injuries in 6 - self-reported to NHTSA, not verified accident statistics.
Recalls - 4 campaigns
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Remedy: Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
Specifications
Factory options offered for the 2014 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact CX-5 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2014 Mazda CX-5 reliable?
NHTSA has 377 owner complaints and 4 recall campaigns on record for the 2014 Mazda CX-5. The most complained-about area is electrical system (34% of complaints).
At what mileage do 2014 Mazda CX-5 problems usually appear?
Half of the complaints that mention mileage were filed at 44,150 miles or less.
Does the 2014 Mazda CX-5 have open recalls?
4 recall campaigns have been issued, the latest concerning structure:body:hatchback/liftgate. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.