Carlexica

NHTSA recall 16V-644 (16V644000)

structure recall reported September 6, 2016 - about 580,455 vehicles affected.

NHTSA campaign number
16V644000
Also written as
16V-644
Manufacturer number
9916H
Reported
September 6, 2016
Vehicles affected
~580,455
Component
structure

What is being recalled

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Why it is dangerous

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

The fix (free at any franchised dealer)

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 16V-644 when calling a dealer.

Affected 5 models

Mazda CX-3 - 2016
Mazda CX-5 - 2013, 2014, 2015, 2016
Mazda MAZDASPEED3 - 2010
Mazda MAZDA3 - 2010, 2011, 2012, 2013
Mazda MAZDA5 - 2012, 2013, 2014

Each year links to that car's full history: every recall, owner complaints and common problems.

Is YOUR car included? A campaign rarely covers every single vehicle of a model year. Check your exact car by its 17-character VIN with the free VIN decoder and recall check.

Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.