2011 Volkswagen CC: problems, recalls and reliability

“Tl* the contact owns a 2011 volkswagen cc. While driving approximately 25 mph, the vehicle began to hesitate. The vehicle was taken to dublin volkswagen (6085 scarlett court, dublin, ca 94568) where it was diagnosed that the timing chain tensioner failed and needed replacement. The same dealer repaired the vehicle in 2015, 2016, and 2017 for the same failure. The vehicle was not repaired for the recent failure. The manufacturer was notified of the failure. The approximate failure mileage was 194,000.”Owner report · Engine · Nov 2018

“The rear view camera image in this car's radio (model rns-510) comes on extremely slowly. If the car has not been used for more than 30 mins, mostly likely it will take 30 seconds for the rear view camera image to show up on the screen, rendering the rear view camera mostly useless. We have many kids in our area, this is not safe. I checked the internet, there are tons of complains from other drivers about this radio for this issue. Vw is doing nothing about it. This radio needs a firmware update to address this issue.”Owner report · Unknown Or Other · Sep 2018

“Tl* the contact owns a 2011 volkswagen cc. The contact stated that the engine would not start. There were no warning indicators illuminated. The vehicle was towed to ourisman honda of laurel (3371 laurel fort meade rd, laurel, md 20724, (301) 498-7400) where it was diagnosed that the engine needed to be repaired. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.”Owner report · Engine · Sep 2018

“Vehicle keeps misfiring. Check engine light remains on. Epc light comes on periodically after fuel pump was replaced. While driving car jerks and check engine light begins to flash. Lots of wear to tires within a few thousand miles. Breaks must be push on hard to stop. The dealership said the only thing that was wrong was a code for carbon buildup. Dealership would not provide code just a price of $1000. Spark plugs and coils were changed before purchasing vehicle. I'm certain the fuel pump was not changed. The vehicle uses 1/8 of a tank to warm up.”Owner report · Engine · Aug 2018

“I received a recall for my fuel pump. I went and got the fuel pump replaced. Now that the fuel pump has been replaced, my car is not starting, shaking at red lights, turning off on its own, windows coming down on its own, air not working and coming back on. I was in motion backing up and my car just turned off on its on. I am at a standstill with what am I supposed to do if the vehicle had a recall- that was supposedly replaced but made the car worse.”Owner report · Engine · Aug 2018

“After 87k my 2011 vw cc has an issue with the timing chain tension and has ruined my engine in less than 72 hours. I received a check engine light notification and immediately scheduled a service appointment, but by the time I got it into the shop, my engine was destroyed. Even though I never received a low oil notification, I noticed the oil was low by the dip stick and therefore added a few quarts of oil. When I got to the dealership for service the engine was almost completely out of oil and my engine was damaged. The total estimate for repairs is over $10,000 and therefore exceeds the value of the vehicle($5k).”Owner report · Engine · Jul 2018

“My car shut down while I was driving the car had fuel and wasn't able to register there was fuel in the car and was told it was the throttle body and that my converter went bad. It had all the signs of a fuel component problem. I am told the converter and throttle body damage can be directly from the fuel pump issues.”Owner report · Engine · Apr 2018