2013 Volkswagen CC: problems, recalls and reliability
5 recalls and 148 owner complaints on record; the weakest area is air bags (59% of complaints); the 2011 and 2014 and 2015 model years look more trouble-free.
Data updated weekly · latest recall May 2018
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 148 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic who informed the contact that no fault codes were retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,652.”Owner report · Electrical System · Jul 2022
“The contact owns a 2013 Volkswagen CC. The contact stated that while operating the vehicle, the air bag warning light would remain illuminated and the horn would not operate. In addition, the cruise control was inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in NHTSA campaign number: 15V483000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 115,000.”Owner report · Air Bags · Apr 2021
“While driving in rush hour traffic at 43 to 50 mph, vehicle suddenly loss ability to move while engine was still running, (like it had been switched to neutral). The engine just revved as the car came to a stop on the highway without warning. The park brake light came on and the drive indicator light started flashing. This was a very unsafe condition while other drivers were blowing and yelling at me for blocking traffic. After sitting for about 7 to 10 minutes the vehicle was restarted and drove normally.”Owner report · Electrical System · Jul 2019
Show 7 more owner reports
“Regarding the ongoing investiagtion for failed replacement of the clock spring recall. (NHTSA action number: ea18003). Two weeks ago, while turning into a parking spot my steering wheel made a discerning clicking sound. After returning to my car I noticed an airbag error as well as all controls on the steering wheel not functioning including the horn. Since then these problems have remained. I have checking my VIN to see if the previous owner had the clock spring replaced for the recall but there are none. I presume that the replacement clock spring is faulty just like the one that was replaced.”Owner report · Electrical System · Jul 2019
“Low beam lights stop working. Turn lights off and then back on, lights would work for 3 minutes. Must repeat to keep lights on. This is both in motion and stationary.”Owner report · Exterior Lighting · Jun 2019
“Tl* the contact owns a 2013 volkswagen cc. The contact stated that the rear brake lights failed to operate when the brake pedal was depressed. The lamp warning indicator illuminated. The dealer wsa not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 45,000. The VIN was not available.”Owner report · Exterior Lighting · Mar 2019
“Failure of the inlet maifold found from check engine light. It has happened twice 2 years apart. One at approx.92000 and again at 111000”Owner report · Engine · Feb 2019
“Tl* the contact owns a 2013 volkswagen cc. The contact stated that the vehicle failed to accelerate and the electronic power control warning indicator illuminated. The vehicle was towed to michael volkswagen (6061 n blackstone ave, fresno, ca 93710, (559) 431-7504) where it was diagnosed that the fuel pump module, fuel pump, and high pressure fuel pump needed replacement. The dealer also stated that the vehicle was included in NHTSA campaign number: 17v509000 (fuel system, gasoline). The manufacturer was notified of the failure and stated that the recall only covered the fuel pump module. The failure mileage was approximately 120,000. The VIN was not available.”Owner report · Fuel/Propulsion System · Aug 2018
“Tl* the contact owns a 2013 volkswagen cc. The contact stated that while driving at 65 mph, the vehicle started to shake with the check engine and epc (electronic power control) warning lights illuminated. The contact coasted to the side of the road powered off the engine. The vehicle was restarted and the contact was able to drive the vehicle to his residence. The failure reoccurred. The vehicle was later taken to volkswagen of oakland dealer (2740 broadway, oakland, ca 94610, (866) 920-4215) where it was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.”Owner report · Engine · Aug 2018
“Tl* the contact owns a 2013 volkswagen cc. The contact received notification of NHTSA campaign number: 17v509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (colonial volkswagen, 89 turnpike rd, westborough, ma 01581) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The VIN was not available. The contact had not experienced a failure.”Owner report · Fuel/Propulsion System · Jul 2018
When filing, owners marked a crash in 7 of these complaints and injuries in 5 - self-reported to NHTSA, not verified accident statistics.
Recalls - 5 campaigns
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
How other years compare
Check your exact CC by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2013 Volkswagen CC reliable?
NHTSA has 148 owner complaints and 5 recall campaigns on record for the 2013 Volkswagen CC. The most complained-about area is air bags (59% of complaints).
At what mileage do 2013 Volkswagen CC problems usually appear?
Half of the complaints that mention mileage were filed at 48,500 miles or less.
Does the 2013 Volkswagen CC have open recalls?
5 recall campaigns have been issued, the latest concerning unknown or other. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.