Carlexica

2009 Volkswagen CC: problems, recalls and reliability

4 recalls and 136 owner complaints on record; the weakest area is air bags (42% of complaints).

Data updated weekly · latest recall Mar 2018

4
recalls
136
owner complaints
1
fire reports
83,750
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

Problems tend to appear late (median 83,750 mi)Weak spot: air bags (42%)1 fire report

Common problems

Computed from 136 owner complaints filed with NHTSA for this exact model year.

Air Bags (airbags and crash sensors)42% · 55 complaints
Fuel/Propulsion System (fuel pump, tank, lines)14% · 18 complaints
Engine (engine mechanics)12% · 16 complaints
Steering (steering wheel, rack, power assist)5% · 7 complaints
Fuel System, Gasoline (fuel pump, tank, lines)5% · 7 complaints
Electrical System (battery, wiring, electronics)5% · 7 complaints
Tl* the contact owns a 2009 volkswagen cc. On several occasions, after the vehicle was parked overnight, the battery became drained and the vehicle failed to start. The battery was replaced; however, the failure recurred. The vehicle was not diagnosed or repaired. An independent mechanic was consulted, but was unable to provide a cause for the failure. The vehicle was included in NHTSA campaign number: 17v509000 (fuel system, gasoline). The vehicle was not repaired. An unknown dealer and the manufacturer were notified. The failure mileage was not available.Owner report · Electrical System · Jan 2019
Received a recall, I take the car to leesburg volkswagen, for fuel pump module replacement 10/26/2018, yesterday 11/2/2018 driving in highway with my wife car suddenly shutoff in the middle of highway, I had to tow my car home, from then car not start any more, recall destroy my car, car that was running perfectly, "now who will pay for all this? "me"?Owner report · Fuel/Propulsion System · Nov 2018
Timing chain broke at 115000 miles. This is before the recommended change of 120,000. Volkswagen knows of the issue, and does not offer any helpOwner report · Engine · Sep 2018
Show 7 more owner reports
Tl* the contact owns a 2009 volkswagen cc. The contact stated that the vehicle failed to start and was towed to neftin volkswagen (3550 auto mall dr, westlake village, ca 91362, (805) 497-9404) where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and provided case number: 181095815. No further assistance was provided. The failure mileage was 90,000.Owner report · Engine · Jul 2018
I can only say that the car has many problems that I can lose my life and I do not have answers from the manufacturer, I only have to demand themOwner report · Air Bags · Jul 2018
2009 volkswagen cc sport turbo. Consumer writes in regards to reimbursement for replacement of defective fuel pump control module. *ld *trOwner report · Fuel System, Gasoline · Jun 2018
Tl* the contact owns a 2009 volkswagen cc. While driving 60 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to an independent mechanic and a failure code for the fuel pump was located. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that they would reach out to the local dealer. The failure mileage was approximately 126,017.Owner report · Fuel System, Gasoline · Jun 2018
Tl* the contact owns a 2009 volkswagen cc. While driving 60 mph, the accelerator pedal was depressed, but failed to respond and the vehicle lost power. In addition, the vehicle shook. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic and it was diagnosed that the fuel pressure sensor needed to be replaced. The mechanic did not repair the vehicle. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 104,000.Owner report · Fuel System, Gasoline · Jun 2018
Tl* the contact owns a 2009 volkswagen cc. The contact stated that NHTSA campaign number: 17v509000 (fuel system) exceeded a reasonable amount of time for repair. The contact received the recall notification on april 26, 2016. The contact stated that the manufacturer informed him that the part was unavailable for the repair. The contact was concerned that the vehicle could experience the failure before parts became available. The dealer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Fuel/Propulsion System · Apr 2018
Tl* the contact owns a 2009 volkswagen cc. While driving 35 mph, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was towed to the dealer (volkswagen pasadena, 130 n sierra madre blvd, pasadena, ca 91107), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact received notification of NHTSA campaign number: 17v509000 (fuel system, gasoline), but the parts were not available for the recall remedy. The failure mileage was unknown. VIN tool confirms parts not available.Owner report · Fuel/Propulsion System · Apr 2018

When filing, owners marked a crash in 5 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 4 campaigns

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE18V148000 · Mar 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

SEAT BELTS:FRONT:BUCKLE ASSEMBLY09V097000 · Mar 2009

VOLKSWAGEN IS RECALLING APPROXIMATELY 5,000 MY 2009 CC VEHICLES. SOME AFFECTED VEHICLES MAY HAVE AN INCORRECTLY ROUTED RIGHT FRONT PASSENGER SEAT BELT BUCKLE WIRING HARNESS, CREATING THE POTENTIAL FOR WIRES TO BECOME DAMAGED WHEN THE SEAT IS MOVED FULLY UP OR DOWN OR BACK AND FORTH. IF THIS WIRING DAMAGE OCCURS, THE AIRBAG CONTROL MODULE WILL SWITCH TO A FALLBACK ALGORITHM AND DEACTIVATE THE PASSENGER'S FRONTAL AIR BAG.

Remedy: DEALERS WILL INSPECT AND ADJUST THE ROUTING OF THE RIGHT FRONT PASSENGER SEAT BELT WIRING HARNESS. IF A DAMAGED WIRING HARNESS IS FOUND, THE HARNESS WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE16V078000 · Feb 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP17V509000 · Aug 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

How other years compare

Check your exact CC by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2009 Volkswagen CC reliable?

NHTSA has 136 owner complaints and 4 recall campaigns on record for the 2009 Volkswagen CC. The most complained-about area is air bags (42% of complaints).

At what mileage do 2009 Volkswagen CC problems usually appear?

Half of the complaints that mention mileage were filed at 83,750 miles or less.

Does the 2009 Volkswagen CC have open recalls?

4 recall campaigns have been issued, the latest concerning air bags:frontal:driver side:inflator module. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.