Carlexica

2010 Volkswagen CC: problems, recalls and reliability

4 recalls and 242 owner complaints on record; the weakest area is air bags (31% of complaints); the 2009 and 2011 model years look more trouble-free.

Data updated weekly · latest recall Mar 2018

4
recalls
242
owner complaints
0
fire reports
79,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

No fire reportsOne of the most complained-about CC years (#2 of 9, age-adjusted)Weak spot: air bags (31%)

Common problems

Computed from 242 owner complaints filed with NHTSA for this exact model year.

Air Bags (airbags and crash sensors)31% · 73 complaints
Power Train (transmission, axles, driveline)18% · 42 complaints
Engine (engine mechanics)14% · 32 complaints
Fuel/Propulsion System (fuel pump, tank, lines)13% · 30 complaints
Electrical System (battery, wiring, electronics)6% · 14 complaints
Steering (steering wheel, rack, power assist)5% · 11 complaints
The contact owns a 2010 Volkswagen CC. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated, and all the buttons on the steering wheel became inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was approximately 151,000.Owner report · Air Bags · Dec 2021
When I am driving the vehiclel sometimes it hesitates I don't know if f is air flow sensor or transmission a had no ideaOwner report · Vehicle Speed Control · Apr 2019
The dealership said pcv valve went out and caused rear main seal to break, which is the reason my check engine light came on. The car is now leaking oil. The pcv valve appears to be fine, nothing is stuck, nothing cracked, the gasket is not damaged either. The car now has 80k miles on it and im stuck with $1800 repair bill for the rear main seal.Owner report · Engine · Feb 2019
Show 7 more owner reports
Started the car it turn over and automatically shutoff fuel injection it was on a city street and stopped smack in the middle causing cars to go around meOwner report · Fuel/Propulsion System · Jan 2019
Takata recall. Vw will not replace the recalled airbag. I do not feel safe driving my car. I called many times and get many notices in the mail to get it replace. Upon calling they (vw of ontario, san bernardino and moreno valley including the corporate line. That there are no airbags and the manufacture went out of business.Owner report · Air Bags · Jan 2019
Takata recall. I took my cc for recall on the airbag in vw dealer in countryside, il.the replace the airbag and give me the car back with airbag error on the dashboard.after that they service department told me that I need to call for appointment come back when is available, pay them $140 for diagnostic and then they can tell me what is wrong with my airbag.they want me to drive my car with out airbag.Owner report · Air Bags · Dec 2018
After a recall on airbag was done, two weeks later I took the car in because a airbag light came on. Was told its control module for pods all, which costs $2,357.68. This module controls the airbags whether or not they go off in an accident. Well mine went out without ever being in an accident. The car only has 76k miles and vw told me it has nothing to do with the other airbag recall and that part is only covered until 36k miles. This super expensive safety issue should be looked at not be put upon a customer.Owner report · Air Bags · Oct 2018
After being parked in the driveway overnight the car would not start. It was towed to the dealer who diagnosed a slipped timing chain. An internet search revealed this to be a common failure with this engine due to a faulty design of the belt tensioner.Owner report · Engine · Jul 2018
I was in motion leaving work and car stalled..could not get it started.took to the shop and diagnosed with timing belt failure resulting in catastrophic damage to the engineOwner report · Engine · Jul 2018
Broken timing chain/belt. We were leaving a restaurant, while in the parking moving forward the car hesitated....and then stalled. I re-started it and it was making funny sound. I turned it off and ask for help pushing it back into a parking spot. We had it towed to a local import repair shop for diagnoses, we were referred to a vw dealer and told to research class action law suite regarding timing chain/belt failure.Owner report · Engine · Jun 2018

When filing, owners marked a crash in 7 of these complaints and injuries in 7 - self-reported to NHTSA, not verified accident statistics.

Recalls - 4 campaigns

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE18V148000 · Mar 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE16V078000 · Feb 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP17V509000 · Aug 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

AIR BAGS:FRONTAL15V483000 · Aug 2015

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

How other years compare

Check your exact CC by VIN

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Frequently asked questions

Is the 2010 Volkswagen CC reliable?

NHTSA has 242 owner complaints and 4 recall campaigns on record for the 2010 Volkswagen CC. The most complained-about area is air bags (31% of complaints).

At what mileage do 2010 Volkswagen CC problems usually appear?

Half of the complaints that mention mileage were filed at 79,000 miles or less.

Does the 2010 Volkswagen CC have open recalls?

4 recall campaigns have been issued, the latest concerning air bags:frontal:driver side:inflator module. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.