Carlexica

2021 Subaru Crosstrek: problems, recalls and reliability

2 recalls and 113 owner complaints on record; the weakest area is visibility/wiper (29% of complaints); the 2020 and 2022 and 2023 model years look more trouble-free.

Data updated weekly · 4 new complaints in the last 90 days · latest recall Nov 2023

2
recalls
113
owner complaints
2
fire reports
6,600
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★Side ★★★★★Rollover ★★★★
5-star NHTSA overall safety ratingWeak spot: visibility/wiper (29%)2 fire reportsProblems reported early (median 6,600 mi)

Common problems

Computed from 113 owner complaints filed with NHTSA for this exact model year.

Visibility/Wiper (windshield, wipers, defroster, mirrors)29% · 28 complaints
Engine (engine mechanics)13% · 12 complaints
Power Train (transmission, axles, driveline)10% · 10 complaints
Electrical System (battery, wiring, electronics)10% · 10 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)9% · 9 complaints
Visibility (windshield, wipers, defroster, mirrors)4% · 4 complaints
Was driving on highway when all of the lights on my dash illuminated. Eventually I got a warning for oil at temp alarm. Was giving code P2757 and P0700. Looks like this a common issue in Subarus but doesn't look like it covers anything after 2020.Owner report · Forward Collision Avoidance · Jul 2026
Viscous Coupling and center differential failing. unable to turn at low speeds. Low mileage vehicle, under 40,000. This is a several 1000$ repair that happens right after warrantyOwner report · Power Train · Jul 2026
Thermo Control Valve (TCV) causes a check engine light to come on and disables eyesight issue started May 29, 2026. The check engine would go on and off. Now it just staysOwner report · Unknown Or Other · May 2026
Show 7 more owner reports
The DCM on our 2021 Subaru Crosstrek is causing a parasitic drain on the battery. It left us stranded several times. We replaced the battery twice in the past 15 months. There is a class action lawsuit against Subaru for this exact problem, but they won't replace it on our vehicle because it has over 45,000 miles. A defective DCM is a widely known problem with many Subaru models. We never received notice of this problem from Subaru, nor were there any warnings, messages, or indications that this was a problem, until we took it to a mechanic for service, who sent us to a Subaru dealer because it had to be repaired by them.Owner report · Electrical System · Apr 2026
The vehicle shuddered violently when turning the ignition, and then failed to start entirely. The mechanic found that the engine coil was severely damaged, no external influence, just that it had become worn out remarkably fast. The vehicle has less than 60,000 miles and just 5 years in service. The repair will end up costing about 1500 with tows included and the vehicle has not gone without maintenance or care.Owner report · Engine · Apr 2026
Power train automatic transmission park/neutral start interlock Reverse lights not illuminating increasing risk of collision Recall was issued not listed here WRQ-23 Recall issued 1/8/23 My issue started in 2026 off and on Why is this Recall not listed Subaru service department states not able to provide service without the recall on file Car purchased August 2025Owner report · Lane Departure · Mar 2026
The car in front of me was about a two car's lengths away. It was very cold and that car's exhaust plume was larger than normal. The exhaust plume was highlighted by sunlight, and I believe my car thought it was an object. The auto braking system alerted and immediately slammed on the brakes in the middle of heavy traffic. There was no time for me to respond. Thankfully no one hit me. If I'd been on the highway it could have been catastrophic. The problem has not been reproduced or inspected.Owner report · Forward Collision Avoidance · Mar 2026
Traveling at speed of 30MPH. A tocoma truck in front of me suddenly stopped in road lane. Driver said that his vehicle made an auto assist stop were the brakes lock. My 2021 Crosstrek eyesight/braking system failed. I saw the truck stop but the system failed and I went into the back of a large truck. There is a witness who is happy to talk with you. He saw the truck's sudden stop and my crosstrek failure to stop. My car is totaled. I have the police report and have reported this to my insurance company.Owner report · Forward Collision Avoidance · Nov 2025
The contact owns a 2021 Subaru Crosstrek. The contact stated while driving at various speeds, the steering wheel was difficult to turn in either direction. Several unknown warning lights were illuminated. In addition, the contact stated that the vehicle was repaired under an unidentified recall; however, the recall repair failed to prevent a failure. The contact stated that upon further inspection, the vehicle occasionally experienced an abnormal battery energy consumption, although the battery was previously recharged. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.Owner report · Electrical System · Oct 2025
The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to the dealer and diagnosed with head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.Owner report · Electrical System · Jul 2025

When filing, owners marked a crash in 8 of these complaints and injuries in 6 - self-reported to NHTSA, not verified accident statistics.

Recalls - 2 campaigns

POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH23V755000 · Nov 2023

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

Remedy: Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY23V080000 · Feb 2023

Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.

Remedy: Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRD-23.

Trouble codes owners mention

OBD-II codes that appear in NHTSA complaints about this car.

Specifications

Factory options offered for the 2021 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Engines2.0L
Cylinders4
FuelElectric
Body stylesSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]

How other years compare

Check your exact Crosstrek by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2021 Subaru Crosstrek reliable?

NHTSA has 113 owner complaints and 2 recall campaigns on record for the 2021 Subaru Crosstrek. The most complained-about area is visibility/wiper (29% of complaints).

At what mileage do 2021 Subaru Crosstrek problems usually appear?

Half of the complaints that mention mileage were filed at 6,600 miles or less.

Does the 2021 Subaru Crosstrek have open recalls?

2 recall campaigns have been issued, the latest concerning power train:automatic transmission:park/neutral start interlock switch. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.