2023 Jeep Grand Cherokee L: problems, recalls and reliability
6 recalls and 94 owner complaints on record; the weakest area is suspension (30% of complaints); the 2021 model year looks more trouble-free.
Data updated weekly · 21 new complaints in the last 90 days · latest recall Sep 2026
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 94 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2023 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.”Owner report · Suspension · Sep 2026
“Related to incident 11755272, dealer repaired with help from representative of FCA however issue is not fixed. Dealer replaced connector going to climate control module, after module was replaced during previous repair attempts. Issue is still on going, climate control, including front and rear defrosters are non-functional. Odometer is flashing, climate control on the touch screen says 'Climate off'. This is the 5th repair attempt for this vehicle.”Owner report · Visibility/Wiper · Sep 2026
“I live in Unalaska/Dutch Harbor, Alaska, where there are no authorized Jeep/Chrysler/RAM dealerships. The manufacturer requires me to ship the vehicle to Anchorage at my own cost, which is not possible. They refuse to authorize a local repair or send a technician. Because of this, I cannot complete multiple open recalls, including 01D (NHTSA 26V-328). I am requesting that this be classified as "Unable to Remedy Due to Manufacturer Limitations."”Owner report · Unknown Or Other · Sep 2026
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“2023 Jeep Grand Cherokee Summit unexpectedly applied the brakes while traveling approximately 78 mph with Adaptive Cruise Control engaged. There was no vehicle, object, or obstruction directly ahead. The forward collision/ACC warning activated immediately before the vehicle braked. At approximately the same time, the driver had touched the power lumbar button to disengage the lumbar. The lumbar had independently activated approximately 15-20 minutes earlier. Not sure if the 2 are related or if the is just coincidental?”Owner report · Forward Collision Avoidance · Sep 2026
“This is in regards to my 2023 Jeep Grand Cherokee L, the rear coil spring has detached from its position while the vehicle was in park. I had spoken to Mopar representative for concern of what i have read on their recall, the rep. had told me that my vehicle was already checked and completed on July of 2023. So i asked her why did the spring coil detached while in park if the issue was completed. same as other owners that has similar issues on the recall that i have read on complaints. can you please look into this as this could result in serious accident. there is a recall on this issue but my vehicle VIN # was not on the list of the recall. Thank you”Owner report · Unknown Or Other · Aug 2026
“We were accelerating from a stop light and reached about 50 mph when the brakes activated and large red letters saying "BRAKE" were displayed on the drivers dash screen and an alarm sounded. The vehicle slowed rapidly and suddenly. Fortunately we were around no other traffic so there was no collision. There were no impediments on the roadway which might have reasonably caused the brakes to activate.”Owner report · Service Brakes · Aug 2026
“Rear passenger side coil spring fell out. Vehicle was previously inspected and deemed not affected by the known coil spring recall by a CDJR service department. More recently deemed not included in the investigation looking into later ongoing issues. Currently the vehicle is in the possession of this service department awaiting parts and the Dealership is correcting or repairing via an extended warranty, also I will be paying my deductible with the warranty to complete the work.”Owner report · Suspension · Aug 2026
“The contact owns a 2023 Jeep Grand Cherokee L. While the contact’s husband was driving 70 MPH, there was an abnormally loud sound coming from the rear of the vehicle, and an unknown metal object detached and flew off the vehicle into the traffic behind the vehicle. The vehicle was pulled over and inspected, but there were no signs of the failure. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the suspension coil had dislodged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.”Owner report · Suspension · Aug 2026
“The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while the vehicle was parked and occupied, the climate control was inoperable, and the odometer was flashing on the instrument panel. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The climate control module was reset, the connector to the climate control module was reset, the climate module was replaced, and the battery was replaced. The contact stated that the failure had occurred on several occasions. The manufacturer was not notified of the failure. The failure mileage was 41,000.”Owner report · Visibility · Aug 2026
“The contact owns a 2023 Jeep Grand Cherokee L. The contact was informed by his daughter that the rear passenger's side of the vehicle was low, and the ride height of the vehicle was not normal. The contact inspected under the vehicle and discovered that the rear passenger's side suspension coil spring had detached from the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 26V051000 (SUSPENSION). No further information was available. The failure mileage was 71,000.”Owner report · Suspension · Aug 2026
When filing, owners marked a crash in 3 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Recalls - 6 campaigns
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Counts are not adjusted for time on the road here - see all Grand Cherokee L years ranked fairly for the age-adjusted comparison.
Check your exact Grand Cherokee L by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2023 Jeep Grand Cherokee L reliable?
NHTSA has 94 owner complaints and 6 recall campaigns on record for the 2023 Jeep Grand Cherokee L. The most complained-about area is suspension (30% of complaints).
At what mileage do 2023 Jeep Grand Cherokee L problems usually appear?
Half of the complaints that mention mileage were filed at 71,000 miles or less.
Does the 2023 Jeep Grand Cherokee L have open recalls?
6 recall campaigns have been issued, the latest concerning suspension. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.