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2021 Jeep Grand Cherokee L: problems, recalls and reliability

3 recalls and 74 owner complaints on record; the weakest area is electrical system (18% of complaints).

Data updated weekly · 3 new complaints in the last 90 days · latest recall Jan 2026

3
recalls
74
owner complaints
1
fire reports
65,500
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

Among the quietest Grand Cherokee L years (#5 of 5 by complaints, age-adjusted)1 fire report

Common problems

Computed from 74 owner complaints filed with NHTSA for this exact model year.

Electrical System (battery, wiring, electronics)18% · 12 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)14% · 9 complaints
Steering (steering wheel, rack, power assist)12% · 8 complaints
Power Train (transmission, axles, driveline)12% · 8 complaints
Seats9% · 6 complaints
Engine (engine mechanics)8% · 5 complaints
This is the second time I got into an accident and the (ADAS) made me crash.. I was far enough to brake safely but the system keeps me going forward..it drags me as if there is ice on the ground..if it was off my car would not have been in any of these accidents..this feature is not safe..I feel like my life is in danger when it is onOwner report · Service Brakes · Jun 2026
My AC compressor and condenser have stopped working without any reason. The air conditioner does not work at all, it does not make the air cold and the heat in [XXX] is lethal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Owner report · Electrical System · May 2026
In May 2025 the vehicle randomly, and without warning, the instruments, gauges, and displays switched to Italian, changed to Metric, and we got the update and FCW Off light stuck on. Numerous other settings had been reset. Took to dealer and had to pay for the fix - they noted a STAR bulletin on my invoice. Then this past weekend (May 2, 2026) it happened again. At least this time it didn't go Italian and Metric on me, but lots of other settings were changed. Did not test the paddle shifters but will do that soon. Current software version says FCA-MY24.U29.42-PROD. I've seen other posts with a newer version - not sure if / why not on my Jeep yet.Owner report · Forward Collision Avoidance · May 2026
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On April 24,2026 , as pull out my driveway heading to work only to get a 1/4 mile from home car stopped in highway. As I power and restarted tried to select a different gear never went in gear. Towed by to dealership as confirmed transmission was stuck with inly 67000. They replaced with new transmission & drive shaft, costing over $7,000. Warranty company paid part of rent car but still out of $300Owner report · Power Train · Apr 2026
After the vehicle was parked on my driveway overnight, I started driving and i got this Steering warning lights Service power steering messages Multiple electronic systems glitching at the same time I had to stop in the middle of the street because the steering wheel was super hard. I was not able to turn any way. after a few minutes I turned off the vehicle and called the dealership to see if there was anything I could do. A temporary fix after restarting the car happened and I was able to take it nd have it looked at, but they wanted to charge me $250 to do an inspection.Owner report · Steering · Mar 2026
At 78,800 my truck started experiencing "stuttering" trying to pick up speed like the transmission wouldn't shift into gear and the Uconnect stopped working simultaneously. Also seems to be burning through more oil. It happens every single time you take off from a stop until the vehicle finally shifts into gear, it's very scary and very dangerous when you're trying to merge onto a beltway and you can't pick up speed correctly.Owner report · Electrical System · Mar 2026
I am reporting that the vehicle is having a constant knocking sound and weird rocking driving problem when in motion leading to pulling to one side and uneven balancing even with perfect alignment and no alignment issues. Vehicle has been serviced at the dealership without any remedy to the problem and was informed that other vehicles for the same model type Jeep 2021 Grand Cherokee L. Control Arms and other components were replaced and the problem was not resolvedOwner report · Wheels · Feb 2026
Backing out of the driveway after an evening of heavy rain, water started to leak from several places. Passengers side sun visor Rear passenger mic I am fearful this water leaking will cause unseen damage to side curtain air bags and electrical overhead components. This could also cause a serious distraction for the operator and cause an accident.Owner report · Unknown Or Other · Jan 2026
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while attempting to latch the front driver's side seat belt, the seat belt buckle pretensioner failed to remain latched. The vehicle was taken to a local dealer, where it was diagnosed as needing a seat clasp replacement; however, parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.Owner report · Seat Belts · Jan 2026
While my wife was driving our 2021 Jeep Grand Cherokee on [XXX] northbound in NY on the way with our children to school, she experienced a loss of steering as the wheel became almost impossible to turn. At the same time, the power steering light came on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Owner report · Suspension · Nov 2025

When filing, owners marked a crash in 3 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 3 campaigns

AIR BAGS:SIDE/WINDOW24V897000 · Nov 2024

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS26V051000 · Jan 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT25V083000 · Feb 2025

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

Trouble codes owners mention

OBD-II codes that appear in NHTSA complaints about this car.

How other years compare

Check your exact Grand Cherokee L by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2021 Jeep Grand Cherokee L reliable?

NHTSA has 74 owner complaints and 3 recall campaigns on record for the 2021 Jeep Grand Cherokee L. The most complained-about area is electrical system (18% of complaints).

At what mileage do 2021 Jeep Grand Cherokee L problems usually appear?

Half of the complaints that mention mileage were filed at 65,500 miles or less.

Does the 2021 Jeep Grand Cherokee L have open recalls?

3 recall campaigns have been issued, the latest concerning air bags:side/window. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.