2014 Ford Fusion Hybrid: problems, recalls and reliability
1 recall and 65 owner complaints on record; the weakest area is steering (21% of complaints).
Data updated weekly · latest recall Sep 2018
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 65 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving 20 MPH, there was an abnormal sound coming from the front of the vehicle. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 76,000.”Owner report · Power Train · Sep 2024
“The contact owns a 2014 Ford Fusion Hybrid. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.”Owner report · Back Over Prevention · Nov 2023
“The contact owns a 2014 Ford Fusion Hybrid. The contact stated that while the engine was idling, there was an abnormal metal scraping sound coming from the vehicle. The vehicle was taken to the local dealer who diagnosed that metal shavings were discovered inside the transmission fluid, and that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 139,412.”Owner report · Power Train · Feb 2023
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“The contact owns a 2014 Ford Fusion Hybrid. The contact stated that the vehicle rolled after parking. The gear shifter failed to move. The powertrain malfunction warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 117,000. VIN tool confirms parts not available.”Owner report · Power Train · Aug 2022
“The contact owns a 2014 Ford Fusion Hybrid. The contact stated while driving approximately 70 MPH, the vehicle jerked sharply to the right while the power steering assist warning light and other unknown warning lights illuminated. The contact mentioned that the power steering failed to function as needed. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.”Owner report · Steering · May 2022
“Tl* the contact owns a 2014 ford fusion hybrid. The contact stated that as she was pulling out of a bank parking, several unknown warning lights illuminated. The steering wheel ceased. The vehicle was taken to stuteville ford of atoka, llc (1601 s mississippi ave, atoka, ok 74525), and was diagnosed that the power steering control module failed and needed to be replaced. The vehicle was not repaired. The contact mentioned that her husband was able to move the steering wheel and drove the vehicle to her residence. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.*dt*jb”Owner report · Steering · Jun 2020
“I was driving on the highway when my car shut off. No warning, it just shut off. I had to coast to the side of the road. After I put the car in park, it started back up with no problem.”Owner report · Unknown Or Other · Jun 2019
“The rear view backup camera fails. I have taken this vehicle to multiple dealerships totaling at least a dozen times for repair. The dealer has repeatedly been unable to repair this problem.”Owner report · Electrical System · May 2019
“Front driver's door failed to latch. There is no way to secure the door closed. This is a life-threatening driving safety issue and theft issue there is a recall already in place however my VIN falls out of the previously announced range. The recall should be reopened and expanded.”Owner report · Structure · Apr 2019
“Tl* the contact owns a 2014 ford fusion hybrid. While driving at any speed, the transmission made a grinding noise. The vehicle was taken to kelly ford (420 cabot street, beverly, ma 01915, (888) 865-9541) where it was diagnosed that the gear shift was faulty and the transmission axle was leaking. The dealer stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle's warranty had expired; therefore, they would not assist with the repair. The failure mileage was 55,000.”Owner report · Power Train · Mar 2019
When filing, owners marked a crash in 3 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
How other years compare
Check your exact Fusion Hybrid by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2014 Ford Fusion Hybrid reliable?
NHTSA has 65 owner complaints and 1 recall campaign on record for the 2014 Ford Fusion Hybrid. The most complained-about area is steering (21% of complaints).
At what mileage do 2014 Ford Fusion Hybrid problems usually appear?
Half of the complaints that mention mileage were filed at 50,400 miles or less.
Does the 2014 Ford Fusion Hybrid have open recalls?
1 recall campaign has been issued, the latest concerning equipment:electrical. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.