2013 Ford Fusion Hybrid: problems, recalls and reliability
1 recall and 126 owner complaints on record; the weakest area is power train (20% of complaints); the 2014 and 2015 model years look more trouble-free.
Data updated weekly · 1 new complaint in the last 90 days · latest recall Sep 2018
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 126 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2013 Ford Fusion Hybrid. The contact stated that while her mother was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The steering assist warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V632000 (Steering) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 125,000.”Owner report · Steering · Apr 2024
“The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving 65 MPH and approaching a stop, the vehicle jerked forward. The contact veered to the right to avoid crashing with another vehicle. No warning light was illuminated. The local dealer was contacted, and the vehicle was taken to the dealer and was diagnosed with transmission failure. The contact stated that the vehicle was repaired under an unknown related recall. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 95,189.”Owner report · Power Train · Jul 2023
“The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the brake lights remained illuminated whether the vehicle was running or turned off. Due to the failure, the contact had to jumpstart the vehicle due to the battery being drained. The contact had taken the vehicle to the dealer where she was provided an estimate for the repair. Upon investigation, the contact discovered recalls on the 2014 and 2015 model year vehicles for the failure. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 159,000.”Owner report · Electrical System · Jul 2022
Show 7 more owner reports
“The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the vehicle failed to shift out of gear. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA for assistance. The contact stated the failure was related to NHTSA Campaign Number: 19V362000 (Power Train). The approximate failure mileage was 135,000.”Owner report · Power Train · May 2022
“The contact owns a 2013 Ford Fusion. The contact stated that while attempting to park, the vehicle became stuck in the reverse position while shifting into the drive position. The contact applied the emergency brakes to prevent the vehicle from reversing. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 18V471000 (power train) however the recall was not associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.”Owner report · Power Train · Dec 2021
“The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the steering assembly replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 90,000.”Owner report · Unknown Or Other · Oct 2021
“The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the driver's side seat belt retractor failed to extend. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V875000 (Seat Belts) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.”Owner report · Seat Belts · Jul 2021
“Tl* the contact owns 2013 ford fusion hybrid. The contact stated while vehicle was at a stand still, the contact attempted to restart vehicle, however the vehicle failed to restart twice. The contact stated the power train warning light was illuminated. The vehicle restarted after the third attempt. The contact stated the failure related to NHTSA campaign number: 18v169000 (power train). The vehicle was not taken to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,700.”Owner report · Power Train · May 2020
“Hello. I just buy car and after two day coming some noise from engine mechanic tel me this is transmission. So also he told me 95% of ford fusion hybrid 2013-2014 have a same problem. I think ford have to recall. *tr”Owner report · Power Train · May 2020
“Tl* the contact owns a 2013 ford fusion hybrid. After an alignment was performed on the vehicle, the contact heard an abnormal noise and the vehicle shook while driving various speeds. When the contact slowed down, he heard a loud humming noise. There were no warning indicators illuminated. The vehicle was taken to bartow ford (located at 2800 us-98, bartow, fl 33830, (800) 301-8570) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 112,000.”Owner report · Power Train · Nov 2019
When filing, owners marked a crash in 1 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
How other years compare
Check your exact Fusion Hybrid by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2013 Ford Fusion Hybrid reliable?
NHTSA has 126 owner complaints and 1 recall campaign on record for the 2013 Ford Fusion Hybrid. The most complained-about area is power train (20% of complaints).
At what mileage do 2013 Ford Fusion Hybrid problems usually appear?
Half of the complaints that mention mileage were filed at 59,000 miles or less.
Does the 2013 Ford Fusion Hybrid have open recalls?
1 recall campaign has been issued, the latest concerning equipment:electrical. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.