2020 Chevrolet Silverado 2500: problems, recalls and reliability
10 recalls and 108 owner complaints on record; the weakest area is power train (28% of complaints); the 2018 and 2019 model years look more trouble-free.
Data updated weekly · 4 new complaints in the last 90 days · latest recall Feb 2026
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 108 owner complaints filed with NHTSA for this exact model year.
“My vehicle was taken to Legacy Chevrolet of Waxahachie where a routine recall notice was addressed. During the process they technician broke my battery terminal. Upon my discovery the dealership claimed the broken terminal must have just broke on its own during the time it was at their dealership in spite of the ECM module update requiring the technician to specifically remove the battery cable from that specific terminal. Legacy has refused to address this issue and charged me for the new batteries as well as for the tow that was required. The damage was caused by their technician and all of the costs incurred should have been absorbed by the dealership.”Owner report · Electrical System · Sep 2026
“2 of the 4 Balance weights from Front Axle Propeller Shaft have become detached from their welds. Found on chassis during routine maintenance and visual inspection. Truck was just outside window of recall N202314870, Contacted GM Customer care to confirm no recall work was preformed and vehicle is outside of window of the referenced recall. Vehicle scheduled for evaluation/repair by GM Dealer 9/14/26 approx. 84000miles”Owner report · Power Train · Sep 2026
“The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the tailgate independently opened. The contact associated the failure with NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The dealer was contacted, but the vehicle was not diagnosed or repaired because the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 118,000.”Owner report · Latches/Locks/Linkages · Aug 2026
Show 7 more owner reports
“Tire size 275 65 R20 entire tread came completely off the tire & caused damage to my fender & fender well. This tire had approximately 29,830 miles on it. It was 1 of the original tires from the factory on this truck.”Owner report · Tires · Aug 2026
“The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the transmission was slipping and shifting hard. The contact associated the failure with NHTSA Campaign Number: 26V083000 (Power Train); however, the VIN was not included. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.”Owner report · Power Train · Jun 2026
“I got to my destination and got out of the truck and like a hour later I came back to my truck to get in and my truck was full of smoke and stunk and my center console and center dash melted and gone . Nothing would work . That's all I know”Owner report · Electrical System · Jun 2026
“2020 3.0 diesel duramax sucked in the antifreeze and caused a hydrolock. The dealer says that it is not covered under warranty since the engine was over 100k miles. They did offer a new engine for $30K which I declined. The truck was always well taken care of and only received the best in all products”Owner report · Engine · Apr 2026
“my 2020 Chevrolet Silverado has locked up a couple times on 4/2/26 i immediately drove to the robins chevy dealership, the service writer and i discussed the recall of the transmission, the next day i was sent a estimate of 6800.00 dollars to replace the valve body of the transmission, i asked why am i responsible for the replacement cost due to a known recall of the transmission valve body? i was instructed to call gm directly which i did and no action was taken, i was told to speak to the dealership manager. i need help with this matter.”Owner report · Power Train · Apr 2026
“This vehicle does not recognize that the gear is on park. Due to the issue, it has left me stranded twice. The first time it was at a very remote area up in the mountains. I was stuck for hours due to battery dying. The second time being a very dangerous situation Because it was a very dangerous area late at night.”Owner report · Forward Collision Avoidance · Mar 2026
“My dash has been displaying intermittently "Service electric trailer brakes". I have recently purchased a 30' travel trailer. After driving a couple hundred miles with trailer in tow. The code started appearing even with the trailer not connected. I have contacted GM and they have indicated no recall on electric brake controller.”Owner report · Service Brakes · Mar 2026
When filing, owners marked a crash in 2 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
Recalls - 10 campaigns
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Remedy: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Remedy: GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.
Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.
Remedy: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Counts are not adjusted for time on the road here - see all Silverado 2500 years ranked fairly for the age-adjusted comparison.
Check your exact Silverado 2500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2020 Chevrolet Silverado 2500 reliable?
NHTSA has 108 owner complaints and 10 recall campaigns on record for the 2020 Chevrolet Silverado 2500. The most complained-about area is power train (28% of complaints).
At what mileage do 2020 Chevrolet Silverado 2500 problems usually appear?
Half of the complaints that mention mileage were filed at 63,763 miles or less.
Does the 2020 Chevrolet Silverado 2500 have open recalls?
10 recall campaigns have been issued, the latest concerning power train. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.