NHTSA recall 20V-324 (20V324000)

What is being recalled

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.

Why it is dangerous

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

The fix (free at any franchised dealer)

GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.

Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-324 when calling a dealer.

Affected 4 models

Each year links to that car's full history: every recall, owner complaints and common problems.