Carlexica

2023 Toyota Sienna: problems, recalls and reliability

1 recall and 65 owner complaints on record; the weakest area is service brakes (40% of complaints); the 2021 and 2022 model years look more trouble-free.

Data updated weekly · 2 new complaints in the last 90 days · latest recall Feb 2025

1
recalls
65
owner complaints
0
fire reports
48,221
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

No fire reportsWeak spot: service brakes (40%)

Common problems

Computed from 65 owner complaints filed with NHTSA for this exact model year.

Service Brakes (brakes)40% · 21 complaints
Visibility/Wiper (windshield, wipers, defroster, mirrors)12% · 6 complaints
Electrical System (battery, wiring, electronics)12% · 6 complaints
Structure (body, frame, doors, rust)6% · 3 complaints
Seats6% · 3 complaints
Power Train (transmission, axles, driveline)4% · 2 complaints
While driving on the freeway with my small children in the backseat a loud pop sounded and glass from the moon roof came shattering down upon us. The glass hit my face, arms, hair, and fell into my seat and all around the interior of the car. Though glass fell along my face my vision was not obstructed and I was able to safely exit the freeway without accident. The glass, though did make its way towards the backseats, did not hit my children. There was no warning or issues with the car or window.Owner report · Unknown Or Other · Jul 2026
while braking and coming to a stop the van surges forward (while brakes are being applied). This has nearly caused accidents on 2 occasions, and has happened 2 other times in the past few monthsOwner report · Power Train · May 2026
When braking, there is a sudden jerk and surge in power at low speeds. It feels like you are losing control of the car. It feels unsafe to drive the car.Owner report · Service Brakes · Apr 2026
Show 7 more owner reports
Front brakes make a clicking noise that happens when accelerating and breaking, the brake pads may have some play or even the calipers may be malfunctioning. Vehicle is still under warranty and Toyota service center refuses to address the issue. They want me to spend $160+ to have them grease the brake pads, but they don't guarantee that this will fix the problem. On a fairly new hybrid van that has almost no wear on the brakes, this shouldn't happen, and when it does, Toyota should acknowledge and address the issue.Owner report · Service Brakes · Feb 2026
The contact owns a 2023 Toyota Sienna Hybrid. The contact stated that her husband pressed the automatic liftgate button to close, unaware that their child was near the trunk. The contact's son's left hand became trapped beneath the liftgate, and her husband had to yank the liftgate open to free the child's hand. The child received medical attention for bruising on his left hand. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.Owner report · Structure · Dec 2025
The contact owns a 2023 Toyota Sienna. The contact stated that while driving 65 MPH, there was a popping sound coming from the sunroof, and the contact discovered that the sunroof had shattered. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.Owner report · Visibility · Sep 2025
Brakes will intermittently lurch when coming to a stop with normal braking pressure. The lurch feels like the brakes have stopped working and the driver has to press harder on the brake to avoid rear ending the vehicle in front. Brake pedal feels normal the entire time. Dealership is unable to duplicate on a test drive since the issue is intermittent.Owner report · Service Brakes · Sep 2025
When I go to brake the brakes seem to malfunction and skip engagement. I've had acceleration happen in the vehicle when I brake. At one time this caused my speed to jump while braking, I went from 5 to 10 MPH. This now happens several times a week.Owner report · Service Brakes · Jul 2025
The (PCS) Precollision System has been already set to LOW sensitivity, but every once in awhile when pulling in to oncoming traffic the vehicle would think there's still a car and just stalls for a few seconds (nonresponsive to acceleration pedal) leading to a dangerous occurrence where I could be hit by a vehicle because I've basically stopped in an active intersection. My vehicle is clean, so no dirt blocking the sensors, and I also own a 5th gen RAV4 without this issue.Owner report · Forward Collision Avoidance · Apr 2025
The sunroof spontaneously exploded while in a closed position, not in use in any way, while driving in the rain on the highway. While driving at highway speed, a sudden "shotgun blast sound" occurred. The interior cover was closed. Wind noise became immediately apparent. Upon stopping to inspect, the exterior sunroof glass had shattered with the appearance it blew out from the inside, as the middle section was protruding upward. The sunroof has been used very minimally since purchasing the vehicle right at a year ago. There have been no issues with the sunroof. The vehicle is going to the dealership body shop in the next few days.Owner report · Unknown Or Other · Apr 2025

When filing, owners marked a crash in 8 of these complaints and injuries in 5 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

SEATS:CRITICAL FASTENERS25V086000 · Feb 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

How other years compare

Check your exact Sienna by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2023 Toyota Sienna reliable?

NHTSA has 65 owner complaints and 1 recall campaign on record for the 2023 Toyota Sienna. The most complained-about area is service brakes (40% of complaints).

At what mileage do 2023 Toyota Sienna problems usually appear?

Half of the complaints that mention mileage were filed at 48,221 miles or less.

Does the 2023 Toyota Sienna have open recalls?

1 recall campaign has been issued, the latest concerning seats:critical fasteners. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.