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2025 Toyota Corolla Cross: problems, recalls and reliability

1 recall and 19 owner complaints on record; most reports concern service brakes.

Data updated weekly · 3 new complaints in the last 90 days · latest recall Mar 2026

1
recalls
19
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★Side ★★★★★Rollover ★★★★
5-star NHTSA overall safety ratingNo fire reports

Common problems

Computed from 19 owner complaints filed with NHTSA for this exact model year.

Limited data: only 19 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Service Brakes (brakes)4 complaints
Power Train (transmission, axles, driveline)4 complaints
Electrical System (battery, wiring, electronics)3 complaints
Exterior Lighting (headlights, taillights)3 complaints
Steering (steering wheel, rack, power assist)3 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)3 complaints
The contact owns a 2025 Toyota Corolla Cross. The contact stated that while in a parking lot, a parking spot opened, and the contact planned to take the spot. While the vehicle was in reverse(R), the vehicle crashed into the front end of another vehicle. The contact stated that the back over prevention camera failed to alert the contact of an object or another vehicle nearby. The contact did not file a Police report. There were no injuries sustained. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,500.Owner report · Back Over Prevention · Jun 2026
The corolla cross 4WD steering is in question. At 40mph it suddenly went from power steering to manual steering. It lasted only 1-2 secounds and then returned to normal P.S. Toyota dealer ship doesn't know because it wasn't doing it for them. I am searching u-tube for similar experiences now. It was startling and am watching. no accident but could cause one if it is a symptom of anything further.Owner report · Steering · Feb 2026
Engine turned off at stop light while stopped for about 30 seconds, then started a long beep. The engine light and the power steering light came on. The screen also said put in park and restart engine. I did and it started back up and the dashboard warnings went away. It was unsafe because when the light changed to green I couldn't immediately accelerate and the cars behind me could not either. The problem has not been reproduced or confirmed by a dealer, they cannot find anything wrong.Owner report · Unknown Or Other · Nov 2025
Show 7 more owner reports
The tail lights on the SE version are way too small. We have had numerous instances on near rear end collisions due to the size and placement of the SE model tail lights. They are tiny and they only offer much larger, safe taillights on the XSE model. Really do not even understand how the SE taillight configuration is legal.Owner report · Exterior Lighting · Nov 2025
Passive cruise control was set to 65 mph and the vehicle without being prompted by operator rapidly accelerated to 80 mph before operator hit brakes. Acceleration would have likely continued if operator had not hit brakes.Owner report · Forward Collision Avoidance · Oct 2025
While in park, when vehicle switches from electric idle to engine idle the car lurches forward. This has happened on multiple occasionsOwner report · Electrical System,Unknown Or Other,Service Brakes · Oct 2025
Front Left Side Headlight Mount is Broken on my Vehicle. On Internet also many consumers are complaining about the Left Headlight mount Broken but no support from Toyota. Feel Safe but not sure when this Headlight might come out of the vehicle. This issue is there and already inspected by the Dealer but they dont care to cover under warranty.Owner report · Exterior Lighting · Aug 2025
The contact owns a 2025 Toyota Corolla Cross. The contact stated that while driving on several occasions at undisclosed speeds, the vehicle accelerated inadvertently. Additionally, the contact stated that on several occasions while driving at undisclosed speeds, the brakes were inadvertently activated. The contact stated that the driver needed to remain alert while driving the vehicle. The contact no longer feels safe driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,600.Owner report · Vehicle Speed Control,Service Brakes · Jul 2025
I had the 2025 Toyota Corolla Cross LE for one week and have experienced two occurrences of a serious safety concern. After coming to a complete stop (with the auto stop turned off), I will accelerate for a few second before the car completely loses power in the middle of the road. After a few seconds, it seems to pick back up and continue like nothing happened. This malfunction has left me in situations that will cause an accident. I am terrified to put my [XXX] and [XXX] back in this car just to be a sitting duck waiting to be hit by other drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Owner report · Unknown Or Other · Jun 2025
The pre-collision system acted as if it sensed a car or object in the road. It had loud warnings and slammed my brakes very hard to stop the car. There were no objects or cars around. If a car was behind me, it would have been a guaranteed crash. Very dangerous especially if it happened on the highway. Dealership said it could have been from a loss of communication. A loss of communication should have the pre collision system disabled not force brake. This is a potentially life threatening issue with this car.Owner report · Forward Collision Avoidance · Jun 2025

When filing, owners marked a crash in 1 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT26V203000 · Mar 2026

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Remedy: Dealers will update the software for the pedestrian warning sounds, free of charge. Interim letters notifying owners of the safety risk were mailed June 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.

How other years compare

Check your exact Corolla Cross by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2025 Toyota Corolla Cross reliable?

NHTSA has 19 owner complaints and 1 recall campaign on record for the 2025 Toyota Corolla Cross. The most complained-about area is service brakes.

Does the 2025 Toyota Corolla Cross have open recalls?

1 recall campaign has been issued, the latest concerning back over prevention:warnings:external/pedestrian alert. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.