2021 Lexus RX: problems, recalls and reliability
1 recall and 69 owner complaints on record; the weakest area is air bags (67% of complaints); the 2019 and 2020 and 2022 model years look more trouble-free.
Data updated weekly · latest recall Dec 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 69 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2021 Lexus RX 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”Owner report · Air Bags · Dec 2025
“The contact owns a 2021 Lexus RX450H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, parts for the recall repair were not available. The contact stated that the parts had not been available since receiving the recall notification two years ago. The dealer was contacted; however, the contact was informed that parts were not available. The manufacturer was contacted; however, the contact was informed that the parts were not yet available. The contact had not experienced a failure.”Owner report · Air Bags · Nov 2025
“The contact owns a 2021 Lexus RX 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.”Owner report · Air Bags · Oct 2025
Show 7 more owner reports
“The contact owns a 2021 Lexus RX350. The contact recently purchased the vehicle. The contact later obtained a Carfax report and identified an unrepaired recall associated with the VIN. The unrepaired recall was NHTSA Campaign Number: 23V865000 (Air Bags); however, parts were not yet available. The vehicle was taken to the dealer; however, the contact was informed that there was no unrepaired recall related to the VIN. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”Owner report · Air Bags · Sep 2025
“Front wiper motor damaged two times in fourth years. First time on 2023 and was replaced by warranty at the Lexus Dealer and the second time was damaged on August 22, 2025. Now it is damaged but not covered by warranty at this time with 52,000 miles on the car. The wiper motor was damaged and it can not move down to hide inside down the hood, when the front wipers on they moved and the wiper hits the hood and peel the hood's paint.”Owner report · Visibility/Wiper · Aug 2025
“The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer three times for the recall repair; however, the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Jun 2025
“The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available and would not be available until September 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Jun 2025
“I saw this recall been there for 1+ year, still there is no remedy. I am very disappointed with Lexus. Please at least do something, or the airbag is not good.”Owner report · Air Bags · Jun 2025
“I have contacted the Lexus dealership in Chattanooga, TN for the last two years and have been told that they did not have the parts to replace in my car. It shouldn't take two years to fix a recalled part. It's annoying and very frustrating.”Owner report · Air Bags · May 2025
“The contact owns a 2021 Lexus RX450H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Air Bags · Apr 2025
When filing, owners marked a crash in 9 of these complaints and injuries in 9 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
How other years compare
Check your exact RX by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2021 Lexus RX reliable?
NHTSA has 69 owner complaints and 1 recall campaign on record for the 2021 Lexus RX. The most complained-about area is air bags (67% of complaints).
At what mileage do 2021 Lexus RX problems usually appear?
Half of the complaints that mention mileage were filed at 58,000 miles or less.
Does the 2021 Lexus RX have open recalls?
1 recall campaign has been issued, the latest concerning air bags:sensor:occupant classification. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.