2020 Lexus RX: problems, recalls and reliability
1 recall and 44 owner complaints on record; the weakest area is air bags (54% of complaints).
Data updated weekly · 1 new complaint in the last 90 days · latest recall Dec 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 44 owner complaints filed with NHTSA for this exact model year.
“The rear wheel which is Lexus OEM busted and lost air when driving on the highway at highway speed on June 23, 2026. This caused an immediate hazard and a dangerous loss of vehicle control. Fortunately, I was able to safely pull over, but this failure put my life and the lives of others at serious risk. The mileage is about 45,396. The vehicle was purchased from Freeport Lexus as a pre-owned on January 20, 2026. The recording from the dashcam shows no debris on the road and the car didn't hit any object the road. I've written an email to the dealer and asked for an field inspection of the wheel.”Owner report · Wheels · Jun 2026
“While driving the engine stalls. It has jolted back-and-forth at times and had to be taken to a dealer. It's still stalls when trying to slowly accelerate especially uphills. Low gas mileage barely getting 18 miles per gallon. Warning lights flickering while car stallling. It's like it's having a seizure. This has happened a few times.”Owner report · Fuel/Propulsion System · May 2026
“The hatchback window shattered without any known cause. It appeared to have been hit from inside the vehicle but no one was in or around the vehicle when it occurred. It was 82 degrees outside and the vehicle was parked in the shade. Lexus told me there were no known issues regarding the window on other Lexus vehicles.”Owner report · Unknown Or Other · Apr 2026
Show 7 more owner reports
“The contact owns a 2020 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V365000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”Owner report · Air Bags · Sep 2025
“The contact owns a 2020 Lexus RX-350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts for the recall repair was not yet available. The contact had not experienced a failure.”Owner report · Air Bags · Jul 2025
“The contact owns a 2020 Lexus RX450H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Air Bags · May 2025
“The contact owns a 2020 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Apr 2025
“Sunroof exploded while driving while my husband was driving with a friend. Dealership is not ackknowledging it since there is not a recall so I will have to call lexus corporate. I am taking it into the dealership to be fixed and dropping it off this friday. Insurance adjuster will be doing to dealership to look at since it costs $2000 to fix and I have a $1000 deductible :( :( no warning just sounded like a bomb or gunshot going off. My husband has had ringing in the ears since it was so load and right above his head!!!!”Owner report · Unknown Or Other · Jan 2025
“ The contact owns a 2020 Lexus RX 350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Dec 2024
“The contact owns a 2020 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Dec 2024
When filing, owners marked a crash in 6 of these complaints and injuries in 4 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Specifications
Factory options offered for the 2020 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact RX by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2020 Lexus RX reliable?
NHTSA has 44 owner complaints and 1 recall campaign on record for the 2020 Lexus RX. The most complained-about area is air bags (54% of complaints).
At what mileage do 2020 Lexus RX problems usually appear?
Half of the complaints that mention mileage were filed at 31,500 miles or less.
Does the 2020 Lexus RX have open recalls?
1 recall campaign has been issued, the latest concerning air bags:sensor:occupant classification. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.