Carlexica

2023 Lexus NX: problems, recalls and reliability

4 recalls and 15 owner complaints on record; most reports concern vehicle speed control.

Data updated weekly · 1 new complaint in the last 90 days · latest recall Mar 2026

4
recalls
15
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

No fire reports

Common problems

Computed from 15 owner complaints filed with NHTSA for this exact model year.

Limited data: only 15 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Vehicle Speed Control (unintended acceleration, cruise control)2 complaints
Structure (body, frame, doors, rust)2 complaints
Lane Departure (lane keeping assist)1 complaint
Forward Collision Avoidance (automatic emergency braking, sensors)1 complaint
Service Brakes (brakes)1 complaint
Air Bags (airbags and crash sensors)1 complaint
The contact owns a 2023 Lexus NX 250. The contact stated that while driving at various highway speeds, the vehicle suddenly decelerated. During the failure, there was no warning light illuminated or messages displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 14,000.Owner report · Vehicle Speed Control · Jun 2026
Two year old 22500 miles. Driving down the highway doing around 75 and my sunroof blew up. Just exploded. Nothing hit it, temperature was around 70 degrees. Was about 10 miles into my morning commute. Nothing could have caused this. No impacts, no odd temperature fluctuations. Just a glass failure.Owner report · Unknown Or Other · Sep 2025
I drive an NX250 and recently took it to a conveyor-style car wash, where you position your front tire in a groove, shift into Neutral, and let the system move the car through. Upon exiting, I experienced an issue where I couldn't shift directly from Neutral to Drive. Instead, I had to first shift into Park before I could engage Drive. This was especially concerning because I was worried that the car behind me might not have enough time to stop, potentially leading to a rear-end collision. Difficulty shifting from Neutral to Drive after a car wash is a common complaint, especially with newer vehicles that have electronic shifters or safety mechanisms in place.Owner report · Power Train · Feb 2025
Show 7 more owner reports
On July 19 2024 driving home from work the sunroof glass exploded, nothing hit the glass from inside or outside, one can see the glass bowing upwards. I drove to dealership the same day and contacted Lexus corporate. A week later they inform me it is not covered under warranty and I should submit an insurance claim.Owner report · Unknown Or Other · Jul 2024
The contact owns a 2023 Lexus NX450H. The contact stated while pulling into a parking space, the vehicle unintendedly accelerated. The contact stated that the vehicle was several inches away from crashing into another vehicle before the contact was able to bring the vehicle to a complete stop. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.Owner report · Vehicle Speed Control · Mar 2024
Airbags failed to deploy during a crash where lexus was hit on driver's side. We got an alert that they malfunctioned. During inspection, the wire for the airbags was pulled which would indicate deployment. Car was totaled.Owner report · Air Bags · Jan 2024
The automatic headlights have a significant delay before turning on when entering a dimly lit parking garage. I have adjusted various car customization settings, but the delay persists. On February 25, 2025, a maintenance technician at Jim Hudson Lexus in Columbia, SC, inspected the issue and confirmed that the headlight sensor is set to the highest sensitivity. The headlights typically take about 15 seconds to activate. Count 15 seconds that is a long time.Owner report · Exterior Lighting · Oct 2023
There is an ongoing noise issue where I hear a vibration or buzzing sound coming from the headliner or sunroof area while driving at various speeds, especially on uneven pavement. I have reported this concern previously, but the technician was unable to find the cause. On February 25, 2025, a maintenance technician at Jim Hudson Lexus in Columbia, SC, inspected the issue and confirmed an excessive rattle coming from the headliner around the sunroof panel and buttons. The technician noted that part of the internal headliner near the front dome lights is not secured properly, unlike the rest of the padded headliner. Despite this inspection, the noise persists.Owner report · Structure · Oct 2023
The contact owns a 2023 Lexus NX350. The contact stated that while driving at an undisclosed speed with the Adaptive Cruise Control feature activated, the vehicle came to an abrupt stop while driving by a road with vehicles parked next to the curb. The contact stated that there were no vehicles in front of the vehicle. The contact stated that the Forward Collision Avoidance message was illuminated when the vehicle came to a complete stop. The vehicle was taken to a local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.Owner report · Forward Collision Avoidance · Aug 2023
The blind spot never works its been in dealership for 3 times, every time they say issue was fixed but it comes back, Regular issue, keeps happening sometimes the blindspot monitor keeps turned on even if there was no car behind me, which make me difficult to switch lanes, sometimes it pushes me back to lane even if there was no car, almost ended up into car. Very serious technical glitch Almost missed a major accident on freewayOwner report · Lane Departure · Feb 2023

When filing, owners marked a crash in 1 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 4 campaigns

BACK OVER PREVENTION:DISPLAY FUNCTION25V744000 · Oct 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

BACK OVER PREVENTION:SOFTWARE26V162000 · Mar 2026

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

STEERING:COLUMN23V480000 · Jul 2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE25V040000 · Jan 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

How other years compare

Check your exact NX by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2023 Lexus NX reliable?

NHTSA has 15 owner complaints and 4 recall campaigns on record for the 2023 Lexus NX. The most complained-about area is vehicle speed control.

Does the 2023 Lexus NX have open recalls?

4 recall campaigns have been issued, the latest concerning back over prevention:display function. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.