NHTSA recall 23V-480 (23V480000)
steering recall reported July 12, 2023.
- NHTSA campaign number
- 23V480000
- Also written as
- 23V-480
- Reported
- July 12, 2023
- Component
- steering
What is being recalled
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Why it is dangerous
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The fix (free at any franchised dealer)
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 23V-480 when calling a dealer.
Affected 8 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.