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2016 Lexus ES350: problems, recalls and reliability

1 recall and 21 owner complaints on record; most reports concern service brakes.

Data updated weekly · latest recall Apr 2016

1
recalls
21
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★Side ★★★★★Rollover ★★★★
5-star NHTSA overall safety ratingNo fire reports

Common problems

Computed from 21 owner complaints filed with NHTSA for this exact model year.

Limited data: only 21 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Service Brakes (brakes)3 complaints
Engine (engine mechanics)2 complaints
Equipment1 complaint
Forward Collision Avoidance (automatic emergency braking, sensors)1 complaint
Structure (body, frame, doors, rust)1 complaint
Electrical System (battery, wiring, electronics)1 complaint
Steering wheel vibrations after 65 MPH is reach, more noticeable when vehicle has reached the speed and cruising. Had tires rebalanced and rotated and issue still persists. The vibration feels like when a wheel lock is loose or missing.Owner report · Steering · Apr 2022
2016 Lexus ES350 with the 2nd row sunroof. While driving the car the front sunroof shattered without cause, sending glass pieces into the cabin creating a very dangerous situation. This appears to be a problem that has happened many times before as there are many people that have talked about this issue. Lexus denied fault.Owner report · Structure · Apr 2022
Effective in 2022 all cellular carriers are upgrading to 5G. With this transition a majority of vehicles will no longer be able to use their vehicles emergency crash response systems. In my 2016 Lexus ES350 the Emergency SOS system utilizes 3G cellular service which will be turned off in 2022 making an automated call in the event of a crash impossible. The DOT needs to block this measure as owners of vehicles should not be forced to purchase a newer vehicle simply for emergency services.Owner report · Unknown Or Other · Dec 2021
Show 7 more owner reports
I bought used 2016 lexus es350, miles 84000, and after a month I heard rattling noise from right side of engine. Most likely from water pump pully.Owner report · Engine · Apr 2021
On october 7 at approximately 5 am I was driving on interstate 285 eastbound in atlanta georgia. I was driving my 2016 lexus es 350. I was traveling at a speed of approximately 75 miles an hour. All of a sudden I heard what sounded like a gunshot. The next thing I knew I heard glass rattling around on my roof. I pulled over and noticed that my sunroof had shattered into 1 million piecesOwner report · Unknown Or Other · Oct 2020
On feb. 25, 2020 at approximately 7 am I was driving along a local route in hicksville, ny in my 2016 lexus es 350 traveling approx. 40 mph. All of a sudden I heard what sounded like a gunshot. The next thing I knew I heard glass rattling around on my roof. I pulled over and noticed that my sunroof (panoramic roof) had shattered into 1 thousand pieces.Owner report · Unknown Or Other · Feb 2020
Thin windshield. Windshield must be extremely thin. I bought a certified lexus oct 2016. Windshield cracked starting from left black border around windshield. Safelite replaced it. 6 days later, driving down the highway and it cracked in the same place starting from the black border. No rocks hit it. I have been driving 35 years and never replaced a windshield. Now 2 in 6 days. Something isn't right lexus.Owner report · Unknown Or Other · Apr 2019
Tl* the contact owns a 2016 lexus es350. While the vehicle was parked and unoccupied, the sun roof exploded and glass shattered outside of the vehicle. The side cover was closed due to the failure. A dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 31,000.Owner report · Visibility · Mar 2019
Driving in a storm all the forward looking sensors failed as the sensor became covered with snow and ice. These are the sensors that control collision alert, lane departure alert, cruse control etc. The safety functions most required in bad weather failed.Owner report · Electrical System · Dec 2017
Takata recall: I was called by lexus to say there was a recall 2 months ago. I made an appointment and left my car there. They gave me a loaner. They called and apologized they didn't have the replacement part. They said they would call me when they did and I returned the loaner and took my car back. Then a month later hey called and scheduled an appointment again for the same reason. I asked them to check if they had the part, and they called me back an hour later saying 'oops we still don't have the part'. This is not acceptable. I am driving an unsafe car for over 2 months and am worried I am at risk.Owner report · Air Bags · Sep 2017

When filing, owners marked a crash in 1 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP16V198000 · Apr 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured October 26, 2015, to February 8, 2016, and 2016 Lexus ES350 vehicles manufactured September 1, 2015, to February 29, 2016. These vehicles are equipped with an ABS actuator that may have a damaged O-ring which could result in improper brake fluid pressure control during ABS, Traction Control, or Stability Control activation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Remedy: Toyota will notify owners, and dealers will inspect the brake actuator, replacing it as necessary, free of charge. The recall began on May 4, 2016, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0I, GLC.

How other years compare

Check your exact ES350 by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2016 Lexus ES350 reliable?

NHTSA has 21 owner complaints and 1 recall campaign on record for the 2016 Lexus ES350. The most complained-about area is service brakes.

Does the 2016 Lexus ES350 have open recalls?

1 recall campaign has been issued, the latest concerning service brakes, hydraulic:antilock/traction control/electronic limited slip. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.