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2014 Lexus ES350: problems, recalls and reliability

1 recall and 16 owner complaints on record; most reports concern service brakes.

Data updated weekly · latest recall Nov 2015

1
recalls
16
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★
Among the quietest ES350 years (#11 of 11 by complaints, age-adjusted)5-star NHTSA overall safety ratingNo fire reports

Common problems

Computed from 16 owner complaints filed with NHTSA for this exact model year.

Limited data: only 16 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Service Brakes (brakes)3 complaints
Air Bags (airbags and crash sensors)3 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)2 complaints
Fuel/Propulsion System (fuel pump, tank, lines)2 complaints
Electrical System (battery, wiring, electronics)1 complaint
Seats1 complaint
GM is unable to provide an ETA on a replacement airbag that is under an open safety recall. It has been months since I started contacting my nearest GMC dealer and GM customer support. It is unacceptable they can immediately repair let alone being un able to even provide a time frame for the replacement airbags.Owner report · Air Bags · Oct 2021
Tl* the contact owns a 2014 lexus es350. The contact stated while driving 61 mph, he hit a deer. The airbags did not deploy as his face hit the steering wheel. The contact stated he saw smoke from the engine compart however, no fire was seen. The contact stated he sustained head injuries however, he did not seek medical attention. The vehicle was towed to a collision center by the insurance company. The cause of the failure has not been determined by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was 101,000.Owner report · Air Bags · Apr 2020
Tl* the contact owns a 2014 lexus es350. The contact stated while driving at approximately 15 mph, the vehicle stalled with the check engine warning light illuminated. The contact stated that the accelerator pedal was depressed to the floor for the vehicle to respond. The vehicle was driven to the residence. The vehicle is included in NHTSA campaign number: 20v012000(fuel system, gasoline) however, the part to do the recall repair was not yet available. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure and offered a rental vehicle. The failure mileage was 47,000.Owner report · Fuel/Propulsion System · Mar 2020
Show 7 more owner reports
Rear middle seat belt almost strangled 7year old. The seat belt was looped around child when they were playing while parked in driveway. When ready to get out of car, the child unbuckled and the loop wrap around child tightened. The seat belt was not loosening to allow child to fit through loop, pulling on belt made the belt even tighter and did not unlock. Child was having difficulty breathing and I had to cut the belt. Request made with lexus dealership to fix malfunctioned belt in december 2017. No response from dealer as of april 2018. Continuing to inquire for resolution to to have belt fixed under vehicle warranty. Dealer is unresponsive to phone and email for updates.Owner report · Seat Belts · Oct 2017
Tl* the contact owns a 2014 lexus es350. The contact received a recall notification for NHTSA campaign number: 15v728000 (forward collision avoidance) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.Owner report · Forward Collision Avoidance · Dec 2015
Tl* the contact owns a 2014 lexus es350. The contact received notification of NHTSA campaign number: 15v728000 (forward collision avoidance) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Owner report · Forward Collision Avoidance · Nov 2015
Tl* the contact owns a 2014 lexus es350. While making a u turn at approximately 5 mph, the rpms increased, the steering wheel seized, and the brake pedal failed to slow the vehicle down without warning. The contact crashed the vehicle into a fence and a tree. A police report was filed and there were no injuries. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,500. Updated 03/30/15*lj updated 9/22/2017*cnOwner report · Service Brakes · Dec 2014
Takata recall received a notice fromtk holdings inc about one to two years ago regarding replacement of air bag. Called my lexus dealer about a year ago and they told me they would notice when it was my turn. They did not give me a time frame on when they would repair it. I am driving a dangerous car. How long do I have to wait?? Case no 17-11375Owner report · Air Bags · Sep 2014
Tl* the contact owns a 2014 lexus es35o. The contact stated that while driving at various speeds, the front passenger side seat shook and vibrated when there was not a passenger seated in the vehicle. The vehicle was taken to the dealer who was unable to diagnose the defect. The manufacturer was not notified of the defect. The failure mileage was 1400.Owner report · Seats · May 2014
Because of the government's efforts to increase mileage per gallon, auto manufacturers have reduced wind resistance to the extent possible. One of the ways manufacturers do this is by lowering the front fenders and the hood to the point where the driver can no longer see them. This makes it more difficult to park the car, make turns, and drive in general---far more dangerous to drive.Owner report · Structure · Feb 2013

When filing, owners marked a crash in 4 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING15V728000 · Nov 2015

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.

How other years compare

Check your exact ES350 by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2014 Lexus ES350 reliable?

NHTSA has 16 owner complaints and 1 recall campaign on record for the 2014 Lexus ES350. The most complained-about area is service brakes.

Does the 2014 Lexus ES350 have open recalls?

1 recall campaign has been issued, the latest concerning forward collision avoidance: crash imminent braking. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.