2015 Lexus ES350: problems, recalls and reliability

“Greetings, this message is being sent on the behalf of cheryl [xxx] & raymond [xxx] [xxx] 2015 lexus gs350 [xxx] issue: front passenger side seat: seat heater/warmer ignited without being turned on and burned through the leather leaving a black burnt mark. While in motion on highway. I'm concerned that the seat can overheat and cause a fire. This is listed in vehicle history report. Redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc”Owner report · Electrical System · Nov 2018

“I am the owner of a lexus whose engine wires are soy based. 4 weeks ago my car was totally "dead" and I had it towed to the dealer who told me rodents ate the wires.the cost to repair the wires was $977.00 plus the cost of towing. This is negligence on the part of lexus and a highway danger to all.I feel it is the responsibility of your organization to recall all cars that have soy based wires which is an extreme safety hazard for all on the road and have lexus replace my wires with non soy wires and reimburse me for all costs of this situation.”Owner report · Electrical System · Apr 2018

“Moon roof exploded while driving at 60 mph--glass flew all over the road--it could have impacted oncoming traffic. I didn't see anything that might have hit the moon roof. I was able to control the car but had to drive 45 miles home at 35 mph as wind kept blowing back the interior cover.”Owner report · Unknown Or Other · Nov 2017

“Three major issues with this car, and lots of minor ones. 1. The brakes did not engage while slowing down in traffic. Hitting the brakes caused the car to lurch forward. 2. The electrical system seemed to turn off and all internal/external lights went off at night and I was unable to see the road. 3. The car slips and the systems to counteract slipping did not engage. There are issues with the navigation, the enform system and many other issues. Repeated attempts to resolve the problem with lexus have met with no success. Regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr”Owner report · Service Brakes · Nov 2016

“Tl* the contact owns a 2015 lexus es350. The contact stated that the push button start functioned properly for at least eleven months. Afterwards, the contact had to make several attempts to get the push button start to function properly. The dealer indicated that they were unable to replicate and diagnose the failure. The dealer had not test driven the vehicle. The manufacturer was notified and indicated that they would investigate the failure. The contact had not received a response. The VIN and failure mileage were not available.”Owner report · Electrical System · Sep 2016

“I was pulling into my garage slowly, braking to stop, when the can accelerated. I could hear the engine rev and I pressed hard on the brake and put the car in park. The car traveled about 4 feet before it came to a stop. I reported to lexus who turned over to 'legal' and I have been waiting for a week for an investigator to contact me to look at the car, after which they say it will be another 30 days for a finding. The paperwork I filled out termed this as 'unintended acceleration". This is the second time this has happened with this car, which I purchased new and have had for a little over a year.”Owner report · Service Brakes · Feb 2016

“Tl* the contact owns a 2015 lexus es350. The contact received notification of NHTSA campaign number: 15v728000 (forward collision avoidance), but the remedy to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 10/19/16*lj *tr”Owner report · Forward Collision Avoidance · Dec 2015