Carlexica

2018 Kia Soul: problems, recalls and reliability

3 recalls and 216 owner complaints on record; the weakest area is engine (59% of complaints).

Data updated weekly · 5 new complaints in the last 90 days · latest recall Oct 2023

3
recalls
216
owner complaints
14
fire reports
59,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★
5-star NHTSA overall safety ratingWeak spot: engine (59%)14 fire reports

Common problems

Computed from 216 owner complaints filed with NHTSA for this exact model year.

Engine (engine mechanics)59% · 117 complaints
Power Train (transmission, axles, driveline)10% · 20 complaints
Electrical System (battery, wiring, electronics)6% · 11 complaints
Air Bags (airbags and crash sensors)4% · 7 complaints
Engine And Engine Cooling (engine, radiator, overheating)3% · 6 complaints
Vehicle Speed Control (unintended acceleration, cruise control)3% · 5 complaints
The vehicle is suffering from an extreme internal engine oil consumption defect, burning approximately 3 quarts of engine oil every 500 to 600 miles with no external leaks. The internal oil burning heavily fouled the vehicle's ignition system (spark plugs and coil packs), causing severe engine misfires and a sudden vehicle stall while operating in motion on public highways. This unexpected loss of motive power creates an extreme safety hazard. The local dealership, Paramount Kia of Hickory, refused to follow proper factory Technical Service Bulletin (TSB-ENG219) testing protocols to document the defect, leaving the consumer operating an unsafe vehicle.Owner report · Electrical System · Jul 2026
I am losing the engines oil every 500 miles. It is an ongoing problem and I have to check my oil on a regular basis so the engine does not seize or catch fire as my mechanic has instructed/alerted me to do.Owner report · Engine · Jul 2026
During a BBB dispute regarding warranty coverage, Kia Corporate claimed the vehicle is ineligible for safety recall repairs.Owner report · Unknown Or Other · Jun 2026
Show 7 more owner reports
My 2018 Kia Soul has failed on oil consumption test and needs and engine replacement. Kia knows of these issues with these cars but will not cover the engine replacement cost bc the class action suit does not cover oil consumption failure only rod bearings. This will be an issue sooner or later with the oil problem. Kia has several recalls on other vehicles for the exact same thing.Owner report · Engine · May 2026
The ABS/traction warning lights came on. On April 29,2026, I took it to Beck and Masten Group 1 Kia inTomball, Texas and they diagnosed as HECU failure. The repair cost $2377.16. KIA corporate denied reimbursement. Lights were resolved after HECU replacement. There was no accident/injury/fire. mileage was 60400. I wanted to note and document as a potential safety trend.Owner report · Service Brakes · Apr 2026
My KIA Soul 2018 caught on file while driving. The whole engine was in flames. I didn't want to die because my car has a manufacturing issue that KIA was not aware about. The dealership I've purchased the car from denied to give me a copy of the mechanical inspection done at the dealership Stonebriar Chevrolet in Frisco, TX. The flames started under the car and made its way to the engine, smoke was coming from the AC vents. People were able to put the fire down before it got to the gas tank. Due to the seriousness of the damage, the car stopped working and we left it on the side of the road.Owner report · Suspension · Apr 2026
The contact owns a 2018 Kia Soul. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from underneath the hood. The check engine and oil warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed with a blown engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 20V750000 (Engine); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.Owner report · Engine · Feb 2026
Unknown...the car goes into limp mode suddenly...my battery was boiling an shot liquid out of it, prior to this my other battery leaked an the alternator was bad ....when this happens suddenly you have no steering, an if course the boiling battery may explode....I've had this car checked over several times since begining of January with everything checking out fine but this still happeningOwner report · Electrical System · Feb 2026
My car was fine one day the next day without warnings was driving on highway and it starting riding sluggish making a rough noise I had pull over to the side of highway turn car off started back up drove home and that was the day my nightmare started. I took my car to the dealership and had a diagnosis performed and they said i need a new engine 8000.00. on 07/25/2024my car was having similar problems the y said it was a knock sensor they fixed that problem. Now I'm02 without transportation. this engine has has a lot of issues. can anybody help with this problem.Owner report · Engine · Feb 2026
Was going down the freeway the check engine light came on pulled over and found there to be no oil on the dip stick and I had just checked it a week ago. Now the engine is knocking due to the oil consumption.Owner report · Engine · Dec 2025

When filing, owners marked a crash in 15 of these complaints and injuries in 12 - self-reported to NHTSA, not verified accident statistics.

Recalls - 3 campaigns

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)23V724000 · Oct 2023

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

Remedy: Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY23V218000 · Mar 2023

Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.

Remedy: Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.

AIR BAGS22V031000 · Jan 2022

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

Trouble codes owners mention

OBD-II codes that appear in NHTSA complaints about this car.

Specifications

Factory options offered for the 2018 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Engines1.6L · 2.0L
Cylinders4
FuelElectric · Gasoline
Drive type4x2
Body stylesSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]

How other years compare

Check your exact Soul by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2018 Kia Soul reliable?

NHTSA has 216 owner complaints and 3 recall campaigns on record for the 2018 Kia Soul. The most complained-about area is engine (59% of complaints).

At what mileage do 2018 Kia Soul problems usually appear?

Half of the complaints that mention mileage were filed at 59,000 miles or less.

Does the 2018 Kia Soul have open recalls?

3 recall campaigns have been issued, the latest concerning power train:automatic transmission:gear position indication (prndl). Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.