2017 Kia Soul: problems, recalls and reliability
3 recalls and 288 owner complaints on record; the weakest area is engine (63% of complaints); the 2019 model year looks more trouble-free.
Data updated weekly · 3 new complaints in the last 90 days · latest recall Oct 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 288 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2017 Kia Soul. The contact stated that while driving approximately 65 MPH, a loud knocking sound was heard, and the vehicle's speed decreased to approximately 25 MPH. The contact was able to safely pull over into a parking lot. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 197,000”Owner report · Engine · Jun 2026
“My car has had intermittent faults of codes P1B25 and P1CF2 and are showing check EV system on the dash. This happens after about 30-45 minutes of driving and then restarting the car. It has been identified that the power relay assembly needs to be replaced on the vehicle, which lives in the high voltage battery pack. However, Kia does not want to replace this under warranty , claiming that it is not an EV system component. I am not going to pay out of pocket for this repair as it goes against their own warranty information, but continuing to drive the car would be dangerous as it could drop HV power at any point.”Owner report · Fuel/Propulsion System · Jun 2026
“After multiple recent services at the dealership, the car caught fire while idle in the driveway. The fire was under the hood in the front part of the engine compartment, just behind the latch mechanism. Fire was extinguished and verified by the local fire department. The parking spaces are close to other cars and townhouses.”Owner report · Electrical System · May 2026
Show 7 more owner reports
“We heard a ticking noise, and took it to the autoshop. After investigating, they found that it was a total engine failure. The mechanics encouraged us to check the vin number, because total engine failure for the 2017 Kia Soul was very common. Our vin did not appear in this recall, but all the symptoms are the same. We've had regular maintenance, and it's less than 80k miles.”Owner report · Engine · Feb 2026
“While driving, the vehicle suffered a sudden and total engine seizure and loss of power (stalling), creating a life-threatening hazard in traffic . A certified Kia technician diagnosed a seized short block, multi-cylinder misfires (P0300-P0304), and a hole in the exhaust valve. This failure is identical to the defects in Recall SC176 and the Engine Litigation II Settlement. Furthermore, the dealer previously refused my request for the KSDS safety software update, which would have prevented this catastrophic seizure by triggering Limp Home Mode.”Owner report · Engine · Jan 2026
“While driving under normal conditions, the check engine light began flashing and the vehicle suddenly lost power and entered limp mode. Acceleration was severely limited, making it difficult to maintain speed in traffic. The vehicle was later diagnosed with diagnostic trouble code P1326, which is associated with engine rod bearing failure. This caused an unexpected loss of engine power and created a safety risk while driving. The vehicle had to be taken to a dealership for inspection due to the severity of the power loss.”Owner report · Fuel/Propulsion System · Jan 2026
“Owner of 2017 White Kia Soul that has peeling paint. I've never owned a vehicle that paint peeled like this. I understand there are other owners with the same issue. This issue first started in May 2025 on driver's side near roof that I paid out of my pocket to repair. Now I have same issue on the passenger side. Very disappointed ð”Owner report · Unknown Or Other · Dec 2025
“I have a white 2017 Kia Soul. I bought it new in 2017. The paint is peeling off really badly. Something is not right. This is not wear and tear paint peeling it is massive all around the car, especially the hood. The whole hood is peeling. My friend has an old 2011 Kia and his paint is fine. Please help”Owner report · Unknown Or Other · Dec 2025
“Engine Failed Mid Drive. Started with knocking sound then went into limp mode and then shut off and did not want to start. Car failed in the middle of traffic and could of injured me and others. I've read of other failures of the same models but for some reason the 2017 model isn't eligible for the settlement even though the same issues are present in the 2017 Kia Soul Models. Had to have my vehicle towed home.”Owner report · Engine · Oct 2025
“Perform check engine light diagnosis. Heard knocking noise at any speed even at idle. Added 2 quarts of oil. P0420 catalyst system efficiency below threshold Bank 1. The engine is consuming too much oil and has a noise coming from the valve train. Also, a slight rod bearing knock. Our auto mechanic had told us to check with Kia Dealership because it is a known issue on this vehicle. But the Kia declined to repair.”Owner report · Engine · Aug 2025
When filing, owners marked a crash in 17 of these complaints and injuries in 19 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
Remedy: Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Remedy: Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
Specifications
Factory options offered for the 2017 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Soul by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2017 Kia Soul reliable?
NHTSA has 288 owner complaints and 3 recall campaigns on record for the 2017 Kia Soul. The most complained-about area is engine (63% of complaints).
At what mileage do 2017 Kia Soul problems usually appear?
Half of the complaints that mention mileage were filed at 74,750 miles or less.
Does the 2017 Kia Soul have open recalls?
3 recall campaigns have been issued, the latest concerning power train:automatic transmission:gear position indication (prndl). Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.