2017 Kia Cadenza: problems, recalls and reliability
2 recalls and 32 owner complaints on record; the weakest area is engine (30% of complaints); the 2016 model year looks more trouble-free.
Data updated weekly · latest recall Mar 2021
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 32 owner complaints filed with NHTSA for this exact model year.
“Engine oil light is on and there is a burning smell when I drive. Fear of a fire breaking out in the engine when driving or parked. Had it looked at by a technician and they expressed those concerns to me and that brings me great worry. The service technician believed it was just the oil cap being loose but there was no evidence of that.”Owner report · Engine · Apr 2026
“I currently have a complaint 11709255 regarding the electric thermostat. I just had that part replaced in November of 2025 for the 3rd time. Last week, again I had a warning of engine problem. The next day there was cold air blowing when the heat was on. The dash thermostat immediately began to move to hot. I was thankfully close to home. I turned car off and fan continues to run under the hood. I cannot afford to keep having this part replaced. Please look into this. This is not right.”Owner report · Engine · Mar 2026
“Check engine was flashing in front of my house in Brookhaven Pa. Took to mechanic around the corner, diagnosed with a blown head gasket & oil in my anti freeze over flow. Internal engine failure. Had towed to Kia dealership in NJ”Owner report · Engine · Dec 2025
Show 7 more owner reports
“While driving 80 mph on Interstate 25 in Wyoming, my wife, great granddaughter (in a car seat), and I (driver) suddenly heard a LOUD bang, followed by wind noise coming from the top of the car. I opened the moonroof and found that the sunroof had exploded and shattered. We were on the northbound lanes with no traffic, other than 1 pickup truck in front of us by approximately 200 yards.There was no evidence of debris hitting it. Temperature was in the low 80's at approximately 5:30 pm. I have no explanation for the sunroof exploding. Being that the incident happened on Friday evening, I have yet to take the vehicle into a dealer or glass shop”Owner report · Unknown Or Other · Jul 2024
“Problem unknown, i was driving to my friends house with 2 kids, about 2 mins from the house the steering wheel light started flashing on my dashboard, nothing major happening, so slowed down got to the house. When at the house realized a light come from the engine bay. A fire started out of no where. I used a fire extinguisher to put out, even moved some plastic from wheel well to completely put out. Tow truck driver (non mechanic) told kia that the plastic caused the fire. Was told no warranty or recall for kia to do anything for it, i have to pay out of picket for it.”Owner report · Electrical System · Feb 2024
“McGrath Arlington Kia in Palatine, Illinois stated I had a recall I live over 55 miles from this location. Base on the distance my contract states I can pick a closer location. When I contacted Bill Walsh Kia in Ottawa, Illinois. Service department stated they can not find the recall in there system, so they can't fix the recall. Their explanation was that my car had done made in Korea a Kia motor corporation. So I'd have to take it to Korea to get it fixed. Please advise on fixing recalls for this car. I didn't know this would be an issue when I purchased it. Cell [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”Owner report · Unknown Or Other · May 2023
“The contact owns a 2017 Kia Cadenza. The contact stated that the front passenger's seat belt failed to latch or retract as designed. The vehicle was taken to the dealer where it was diagnosed that the upper and lower seat belt retractor had failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.”Owner report · Seat Belts · May 2023
“The contact owns a 2017 Kia Cadenza. The contact received notification of NHTSA campaign number 21V137000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Service Brakes, Hydraulic · May 2021
“The drivers side seat belt quit rolling up so they would not work in a crash. Dealer notified three weeks still no parts”Owner report · Seat Belts · Nov 2020
“Pulling into a parking space in a parking lot had my foot on the brake to stop when the car suddenly surged forward rapidly. Foot was not on the accelerator when this occurred.”Owner report · Unknown Or Other · Aug 2019
When filing, owners marked a crash in 4 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Remedy: Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.
Kia Motors America (Kia) is recalling certain 2017 Cadenza vehicles. The brake vacuum hose on the affected vehicles may kink, reducing braking performance.
Remedy: Kia will notify owners, and dealers will inspect the brake vacuum hose, replacing it as necessary, free charge. The recall began on April 17, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC146.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Check your exact Cadenza by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2017 Kia Cadenza reliable?
NHTSA has 32 owner complaints and 2 recall campaigns on record for the 2017 Kia Cadenza. The most complained-about area is engine (30% of complaints).
At what mileage do 2017 Kia Cadenza problems usually appear?
Half of the complaints that mention mileage were filed at 17,000 miles or less.
Does the 2017 Kia Cadenza have open recalls?
2 recall campaigns have been issued, the latest concerning service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.