2020 GMC Terrain: problems, recalls and reliability
2 recalls and 189 owner complaints on record; the weakest area is service brakes (31% of complaints); the 2021 and 2022 model years look more trouble-free.
Data updated weekly · 14 new complaints in the last 90 days · latest recall May 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 189 owner complaints filed with NHTSA for this exact model year.
“When the gas is mashed to accelerate, the car does not want to go. It has left me stranded and rolling in the middle of traffic. I am scared to drive it.”Owner report · Unknown Or Other · Aug 2026
“The back passenger seat exploded and caught fire, burning the back of the seat in front and burning the ceilings. Inside the whole vehicle is black from smoke damage. Incident assessed by fire marshal who has ruled as electrical issue. No warning lights or systems displayed anything.”Owner report · Unknown Or Other · Jul 2026
“I was traveling down the interstate at 70mph. Traffic began slowing ahead of me. I hit the brakes and the pedal was rock hard and I could not stop my vehicle safely. Service brake assist light flashed momentarily. Ended up being the vacuum pump. I was told by the dealership I had it towed to that the vacuum pump had broken off and failed. This was an absolutely horrifying situation that could have caused severe injury or death.”Owner report · Service Brakes · Jul 2026
Show 7 more owner reports
“Vehicle was filled with a full tank of gas, went to crank the car up to go home from work it acted like it wanted to crank but seemed to be getting no gas. Diagnostic was performed and the fuel pump control module failed. I thank God It did not start because if it did and I just so happen to pull out into traffic and the car just die in the middle of the road I don't think it would of been pretty. Frankly I think it would of be a very dangerous situation. My vehicle was not part of the recall but somehow my vehicle was still affected hopefully GM would look into the 2020 Terrains with the 2.0 engine. Maybe I will be reimbursed.”Owner report · Fuel/Propulsion System · Jul 2026
“Vacuum pump failure causing sudden and unexpected hard brake pedal and loss of braking coming off the highway. Ended up catastrophic engine failure. This is the SECOND incident with this vehicle of the exact same problem. GMC refuses to address this issue and continues to risk the lives of their customers.”Owner report · Service Brakes · Jul 2026
“Backup camera stopped working and displays a blue screen stating "service backup camera." This was an issue when the vehicle was under 3 year manufacturer bumper to bumper warranty and was fixed by dealer at no cost. Now this same issue has occurred again approximately 3-4 years later. I thought at first this was an issue specific to my vehicle but now after doing research I see this is an issue across several GMC Terrian vehicles and other GM vehicles. This issue should be fixed by the manufacturer for all vehicles affected. Vehicle owners should not be responsible to fix faulty parts from the manufacturer.”Owner report · Back Over Prevention · Jun 2026
“During my daily commute to work on the interstate the service break assist message came on my dash and when attempting to break the pedal was very hard, to the point where I had to push extremely hard and quickly realized I had to brake much much soon than normal to prevent hitting other vehicles. Sudden loss of brakes put me and other drivers at risk due to my near inability to slow down or stop and the sudden and unexpected nature of the event.”Owner report · Engine · Jun 2026
“The brake vacuum pump had a catastrophic failure which resulted in the immediate loss of all brakes in the vehicle. I had the vehicle repaired only to find that GM has issued numerous repair bulletins to dealers and mechanics. This appears to be an issue known to them. As the vehicle was repaired, the parts are no longer available for inspection. This was a danger to me and others around me because I was traveling 60mph down hill with no means to slow or stop. I narrowly avoided an accident. There were no warning lamps before the incident. A warning lamp did come on after the loss of brakes but only after I attempted to brake.”Owner report · Service Brakes · May 2026
“The contact owns a 2020 GMC Terrain. The contact stated that shortly after refueling the vehicle, the vehicle suddenly stalled while accelerating from a stop light. The contact stated that after the vehicle stalled, the transmission failed to shift out of park, and the vehicle failed to restart. The vehicle was later towed to the local dealer to be diagnosed. The vehicle was diagnosed with fuel pump failure. The fuel pump was replaced, and the vehicle was repaired. The manufacturer was not yet contacted. The failure mileage was 46,917.”Owner report · Fuel System, Gasoline · May 2026
“The vacuum pump for the brake system failed catastrophically while driving causing damage to the brake booster and lodging metal debree into the engine components. This happened at less than 100k miles on a 2020 gmc terrain.”Owner report · Service Brakes · May 2026
When filing, owners marked a crash in 7 of these complaints and injuries in 5 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Specifications
Factory options offered for the 2020 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Terrain by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2020 GMC Terrain reliable?
NHTSA has 189 owner complaints and 2 recall campaigns on record for the 2020 GMC Terrain. The most complained-about area is service brakes (31% of complaints).
At what mileage do 2020 GMC Terrain problems usually appear?
Half of the complaints that mention mileage were filed at 48,552 miles or less.
Does the 2020 GMC Terrain have open recalls?
2 recall campaigns have been issued, the latest concerning power train:automatic transmission. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.