2017 Ford Fusion Hybrid: problems, recalls and reliability

“Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.”Owner report · Unknown Or Other · Mar 2024

“The contact owns a 2017 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the contact heard a loud grinding sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed transmission bearing and that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed about TSB: 22-2396 however, the contact was informed that the vehicle could not be repaired under the TSB. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 104,000.”Owner report · Power Train · Feb 2024

“The contact owns a 2017 Ford Fusion Hybrid. The contact stated that the steering wheel had fractured. The contact stated that due to the failure, the steering wheel had an abnormal up and down movement. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.”Owner report · Steering · Feb 2024

“The contact owns a 2017 Ford Fusion. The contact stated that the gear shifter failed to move out of park. The vehicle had been towed to the dealer. The dealer diagnosed that the transmission range control module had failed. The gear shifter was replaced; however, the failure persisted. The contact was informed that the transmission range control module needed to be replaced but was not yet replaced. The contact learned that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The approximate failure mileage was 94,000.”Owner report · Power Train · Nov 2023

“1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" appeared. I could have been in a car accident.”Owner report · Unknown Or Other · Sep 2023

“Torque convertor weld studs fail the torque convertor will not be connected to the engine flexplate and the vechile will lose the ability to move, increasing the risk for a crash.”Owner report · Power Train · Sep 2023

“CVT Transmission Vehicle purchased 4/15/19 with 38,000 miles Transmission was bad and was replaced under warranty by Ford on 8/13/2021 @ 77,099 miles. Noise is back and I took vehicle to dealer for diagnosis 10/10/2023. Diagnosis: Hybrid Electric Unit Motor went out/Transmission is bad and needs to be replaced @ 115,023 miles I have only driven the car $67,076 on this new transmission. This does not seem right. Dealership says I am out of "dealer warranty" and that I must pay out of pocket $7k”Owner report · Engine · Sep 2023