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2016 Ford Fusion Energi: problems, recalls and reliability

0 recalls and 25 owner complaints on record; most reports concern back over prevention.

Data updated weekly

0
recalls
25
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

Among the quietest Fusion Energi years (#5 of 6 by complaints, age-adjusted)No fire reportsNo recall campaigns

Common problems

Computed from 25 owner complaints filed with NHTSA for this exact model year.

Limited data: only 25 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Back Over Prevention (backup camera, parking sensors)5 complaints
Vehicle Speed Control (unintended acceleration, cruise control)4 complaints
Engine (engine mechanics)4 complaints
Electrical System (battery, wiring, electronics)2 complaints
Service Brakes (brakes)2 complaints
Steering (steering wheel, rack, power assist)2 complaints
“The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera display an upside-down image of the rear of the vehicle. The dealer was contacted and confirmed that the part for the repair was not yet available; however, there was a repair available out-of-pocket. The contact decided to wait for the remedy to be available.”Owner report · Back Over Prevention · Oct 2025
“The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera failed to properly display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.”Owner report · Back Over Prevention · Jul 2025
“The contact owns a 2016 Ford Fusion Energi. The contact stated while reversing at 5 MPH, the rearview camera failed to respond. There were no warning lights illuminated; however, there was a message displayed that the rearview camera would stop working while in reverse, and to please contact the dealer if the camera failed to operate as needed. The failure was intermittent. The vehicle was not taken to be diagnosed or repaired. The contact stated the radio intermittently failed to operate as needed. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.”Owner report · Back Over Prevention · Oct 2024
Show 7 more owner reports
“On 9/5/2024, the driver (27/M) and lone occupant was found unresponsive in the vehicle which was observed rolling to a stop. The vehicle impacted a chain link fence at low speed and there was minimal damage to the vehicle. First responders commented: "extremely noxious odor, smelling like burnt eggs was detected. Odor was most prevalent in backseat area and then when the trunk was opened. In the trunk is where the vehicle's hybrid battery system was located". The driver was transported to a local hospital and was pronounced dead on 9/5/2024. An autopsy was performed with toxicological analysis. Hydrogen sulfide was detected.”Owner report · Electrical System · Sep 2024
“The contact owns a 2016 Ford Fusion Energi. The contact stated there were metal shavings inside the transmission, and the transmission had previously been repaired twice under Warranty. The contact stated that while starting the vehicle, there was an abnormal grinding sound coming from the engine. The vehicle was taken to a local dealer, but the vehicle was not diagnosed or repaired due to the Warranty being expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 196,000.”Owner report · Engine · Apr 2024
“Center console becomes non-responsive with buttons. A/c losses connection and windows get locked into position as well as power seats. Happens intermittently. More common when it gets really hot out.”Owner report · Unknown Or Other · Jun 2019
“Tl* the contact owns a 2016 ford fusion energi. While the vehicle was parked, it rolled down a hill without warning. The contact shifted the gear into drive and was able to stabilize the vehicle. The contact called tuttle-click ford lincoln at 949-763-4182 (located at 43 auto center dr, irvine, ca 92618) and scheduled a diagnostic appointment. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 27,000.”Owner report · Power Train · Dec 2018
“Tl* the contact owns a 2016 ford fusion energi. The contact stated that the defroster and windows were inoperable and provided low visibility. In addition, the check engine, side impact, and electronic malfunction warning indicators were illuminated. The vehicle was taken several times to roberts motors, inc. (4350 n alby st, alton, il 62002, (855) 999-5497) where it was diagnosed that the computer module and wiring needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 45,000.”Owner report · Visibility/Wiper · Dec 2018
“Tl* the contact owns a 2016 ford fusion energi. While attempting to pull the electrical charger out of the vehicle, the charger was extremely hot. The charger burned the contact's hand. There were no injuries that required medical attention. The contact dropped the charger and it landed on the rear driver's seat and burned a hole in the seat. The vehicle was taken to ken garff ford (597 e 1000 south, american fork, ut 84003), but they were not able to determine why the charger became so hot. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.”Owner report · Electrical System · Oct 2018
“I can't make a reasonable appointment with a dealer for recall 18v-167 (ford 18s08) and there two 866 numbers won't provide any assistance to intervene with the dealer to get things moving. Not happy with the dealer response nor mark, nicki or reggi from ford customer relationships center. Shouldn't have to wait for a safety recall fix nor should I not get help from the manufacturer to intervene on my behalf for a safety recall.”Owner report · Steering · May 2018

When filing, owners marked a crash in 2 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Trouble codes owners mention

OBD-II codes that appear in NHTSA complaints about this car.

How other years compare

Counts are not adjusted for time on the road here - see all Fusion Energi years ranked fairly for the age-adjusted comparison.

Check your exact Fusion Energi by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2016 Ford Fusion Energi reliable?

NHTSA has 25 owner complaints and 0 recall campaigns on record for the 2016 Ford Fusion Energi. The most complained-about area is back over prevention.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.