Carlexica

2019 Dodge Journey: problems, recalls and reliability

1 recall and 100 owner complaints on record; the weakest area is back over prevention (25% of complaints).

Data updated weekly · 5 new complaints in the last 90 days · latest recall Aug 2025

1
recalls
100
owner complaints
0
fire reports
55,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★Front ★★★★Side ★★★★★Rollover ★★★★
Among the quietest Journey years (#10 of 12 by complaints, age-adjusted)4-star NHTSA overall safety ratingNo fire reportsWeak spot: back over prevention (25%)

Common problems

Computed from 100 owner complaints filed with NHTSA for this exact model year.

Back Over Prevention (backup camera, parking sensors)25% · 19 complaints
Electrical System (battery, wiring, electronics)21% · 16 complaints
Air Bags (airbags and crash sensors)9% · 7 complaints
Engine (engine mechanics)8% · 6 complaints
Power Train (transmission, axles, driveline)7% · 5 complaints
Visibility/Wiper (windshield, wipers, defroster, mirrors)5% · 4 complaints
I went to the dealership for the recall, and they said that they changed the camera. But that did not fix it. They told me it was a wiring issue or something in the radio. They did not fix the recall. They wanted me to pay for a diagnostic.Owner report · Unknown Or Other · Aug 2026
My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to "the old fashioned way" of looking behind either side when backing up. It's just terrifying because you can't see all that the rear view camera shows and since it's not working I don't get the noise alerts when getting close to somethingOwner report · Electrical System · Aug 2026
This car is a 2019. The transmission was replaced when it was just one year old. The transmission is now needing to be replaced again. The transmission issue has also caused the drive shaft to need replacing as well. The flag shaft in the engine had to be replaced twice in one year costing over $1,000 each time. I believe these vehicles should have more active recalls. In doing research this is an issue that many owners of this car face. I have had this vehicle for only 3 years and I am now faced with not being able to afford the repairs needed (over 6k). They are selling this car and it is a lemon.Owner report · Unknown Or Other · Jul 2026
Show 7 more owner reports
Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.Owner report · Visibility/Wiper · Apr 2026
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.Owner report · Back Over Prevention · Mar 2026
The backup camera does not display correctly. When the car is put in reverse we get a picture of a camera with a line through it. This problem is very similar to what is in recall 59c but does not include our vin number.Owner report · Back Over Prevention · Feb 2026
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.Owner report · Back Over Prevention · Feb 2026
The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted in reverse(R), the back over prevention camera displayed the image of the rear of the vehicle up-side-down, and with lines of going through the image. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 121,900.Owner report · Back Over Prevention · Feb 2026
My back up camera went out November 2025 and does not work. Black screen. Lakeland Dodge Dealership refuses to fix for free and vehicle is not under current recall, although is a 2019 Dodge Journey GT. Safety issue and will be reported to National Road Safety CommissionOwner report · Unknown Or Other · Jan 2026
About 50% of the time the Bluetooth in the car fails to initialize. I have to either turn the car off for about 5 minutes or pull the fuse for the radio in order to get Bluetooth to connect for hands free calling and Bluetooth music. I have the 8.4 inch uconnect radio without nav or the dvd player option.Owner report · Electrical System · Dec 2025

When filing, owners marked a crash in 6 of these complaints and injuries in 3 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA25V552000 · Aug 2025

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Trouble codes owners mention

OBD-II codes that appear in NHTSA complaints about this car.

Specifications

Factory options offered for the 2019 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Engines2.4L
Cylinders4
FuelGasoline

How other years compare

Check your exact Journey by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2019 Dodge Journey reliable?

NHTSA has 100 owner complaints and 1 recall campaign on record for the 2019 Dodge Journey. The most complained-about area is back over prevention (25% of complaints).

At what mileage do 2019 Dodge Journey problems usually appear?

Half of the complaints that mention mileage were filed at 55,000 miles or less.

Does the 2019 Dodge Journey have open recalls?

1 recall campaign has been issued, the latest concerning back over prevention: sensing system: camera. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.