NHTSA recall 25V-552 (25V552000)
back over prevention recall reported August 26, 2025 - about 219,577 vehicles affected.
- NHTSA campaign number
- 25V552000
- Also written as
- 25V-552
- Manufacturer number
- 59C
- Reported
- August 26, 2025
- Vehicles affected
- ~219,577
- Component
- back over prevention
What is being recalled
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Why it is dangerous
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 25V-552 when calling a dealer.
Affected 2 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.