2016 Chrysler Town And Country: problems, recalls and reliability
5 recalls and 526 owner complaints on record; the weakest area is power train (38% of complaints).
Data updated weekly · 4 new complaints in the last 90 days · latest recall Dec 2017
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 526 owner complaints filed with NHTSA for this exact model year.
“The front drivers headrest spontaneously opened up. It was a quick and loud pop. I was not in the seat when it happened but I was getting ready to sit down. If i was sitting down it would have hit the back of my head very hard and could have hurt me. No warning lamps were on at the time and it has not been inspected but I have pictures”Owner report · Seats · Sep 2026
“Was just informed my transmission pump needs to be replaced after hearing an odd humming noise when acceleration occurred. I looked online and saw this was a recall for similar vehicles. Mine did not come up, but it mirrors the same issues that were part of the recall.”Owner report · Engine · Sep 2026
“The contact owns a 2016 Chrysler Town and Country. While the contact's spouse was driving, the vehicle stalled in the middle of the road. The vehicle was towed to the dealer, where it was diagnosed with transmission pump failure. The contact was informed that the transmission needed to be replaced. The contact referenced NHTSA Campaign Number: 16V461000 (Power Train); to the dealer, however the VIN was not included in the recall. The technician from the dealer stated that the failure was associated with the recall. The manufacturer was notified of the failure. The failure was confirmed by the dealer.”Owner report · Power Train · Sep 2026
Show 7 more owner reports
“I have this vehicle and the drivers side sliding door has locked up completely. I will not unlock or open manually or electrically. I had it in for a diagnostic at a certified body shop in Devils Lake, ND 58301. They say it is the locking mechanism or actuator. I have recently been informed that Chrysler has extended the warranty for thi part to 15 years or 150K. But my vehicle does not show up as having a recall for this. The bulletin number I am referring to is 23-036-21. It covers 2015 and 2016 town and countrys mine is a 2016. How do I get this covered”Owner report · Electrical System · Jul 2026
“The transmission vehicle just stopped in the road. Causing road blockage and stranded passengers in the with out cell service. Vehicle has been looked at and this same problem that is listed for the recall but this vin isn't listed in the recall.”Owner report · Power Train · Mar 2026
“I have had two 2016 Town & Country's both of which have the same issue of the automatic high beam occasionally not turning off for oncoming vehicles. I have in fact been pulled over because they failed to turn off for a Michigan state police officer. The problem occurs most when on a large divided highway such as an interstate or in curves. This has been an issue ongoing with both of them and the sensor has been since discontinued by Chrysler so I can't try replacing it anymore however the fact that both of mine have done this indicates to me that this is a larger problem.”Owner report · Exterior Lighting · Dec 2025
“My 2016 T & C was parked on an incline when about 5 minutes after I exited the vehicle, it began to roll backwards. Van was in park and off. It rolled back and hit a church sign which stopped it from going over a steep bank and into traffic on Route 29 near Gretna, Va. Extensive damage to sign as well as probably total loss of my van. This happened on 10/2/2025 at 11:00 AM”Owner report · Unknown Or Other · Oct 2025
“Issue 1) Side slide door on driver side won't open. I could not get my child out and had to crawl across. Won't unlock, won't open manually, won't open electronically, won't unlock with fab. Issue 2) driver window has failed 3 times now. Like clock work every 2 and a half to 3 years it goes out.”Owner report · Structure · Sep 2025
“Passenger side headrest deployed. Vehicle was not involved in a accident. Was parked at the time. Is available for inspection. No one was hurt, but I'm now afraid that the driver side headrest may deploy while I'm driving and could cause me to have an accident. There was not warning or indication that headrest was faulty or ready to deploy.”Owner report · Air Bags · Aug 2025
“Van was driving fine, no issues. Regular maintenance done, and 100,000 mile work completed within last year. One day it was totally fine, the next day it was whining, hopping and driving unsafely. Transmission randomly needs replaced. Throwing codes for low pressure and the pump losing prime. All codes were transmission lost of pressure related and the transmission has an internal failure.”Owner report · Power Train · Jul 2025
When filing, owners marked a crash in 12 of these complaints and injuries in 9 - self-reported to NHTSA, not verified accident statistics.
Recalls - 5 campaigns
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Remedy: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Remedy: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Counts are not adjusted for time on the road here - see all Town And Country years ranked fairly for the age-adjusted comparison.
Check your exact Town And Country by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2016 Chrysler Town And Country reliable?
NHTSA has 526 owner complaints and 5 recall campaigns on record for the 2016 Chrysler Town And Country. The most complained-about area is power train (38% of complaints).
At what mileage do 2016 Chrysler Town And Country problems usually appear?
Half of the complaints that mention mileage were filed at 70,000 miles or less.
Does the 2016 Chrysler Town And Country have open recalls?
5 recall campaigns have been issued, the latest concerning latches, locks and linkages. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.