2004 Chrysler Pacifica: problems, recalls and reliability
2 recalls and 896 owner complaints on record; the weakest area is structure (29% of complaints).
Data updated weekly · latest recall Mar 2004
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 896 owner complaints filed with NHTSA for this exact model year.
“Driving down interstate when the cruise cut out and the engine skipped. Pulled over to check engine fluids and all were ok. No engine warning lights or any other indication of something being wrong. Continued at approx 70 mph when there seemed to be an internal explosion within the engine causing the engine to stop and all front airbags to deploy. Vehicle then caught fire and was totally destroyed.”Owner report · Air Bags · Dec 2020
“The under carriage that holds engine in place is completely rusted through. I bought brand new tires from belle tire on september 9, 2020. By november 1 2020 I was observing extreme wear on the brand new tires. Went to my mechanic and was told the car is unsafe to drive due to the cradle rust rot, and the engine is about ready to fall out and would cause catastrophic emergency I and my family could die. Trying to find replacement and am being told it is such a problem that there is no parts available to fix this problem”Owner report · Structure · Nov 2020
“The vehicle does when in reverse and you step on the accelerator. Gas gauge reads empty even with fuel in it and fluctuates between empty and full. Vehicle stalls when going around a corner or coming to a stop.. Foul smell coming from the exhaust into the cab. All dash gauges go off. Check engine light is on. Received two different codes 1) o2 sensor bad & 2) p1861.”Owner report · Electrical System · Aug 2020
Show 7 more owner reports
“Its throwing a pcm code an the car is stalling so bad in the moddle of driving I have been stuck severeal times an I thunk there is a fuel leak I smeell gas so bed its throing po300 code an wont chanfe even when I got all the parts I see there is a recall on my year of car can somwonw hwlp mw I cant keeo cutting off ill wreck”Owner report · Fuel/Propulsion System · Aug 2020
“Upon taking a the vehicle to a mechanic, I was informed the subframe which supports the engine is rusting to the point it will not hold the engine causing catastrophic failure. I have become aware chrysler is aware of the future failure and will not fix it.”Owner report · Engine · Jun 2020
“Engine stalls for no reason indicated by engine codes. Vehicle was coming to a stop. Was backing up once. Just idling and stalled. Sometimes when driving it feels as if nothing is happening when I attempt to accelerate. Has done this before the date submitted. Different dates.”Owner report · Fuel/Propulsion System · Mar 2020
“Driver front turn signal quit working. Driver rear still works it is not the bulb no signs of broken or burnt wires. Checking web sites a lot of owners having same problem. No one has reason for problem yet. When using turn signal indicator flashes real fast like a bulb burned out. *tr”Owner report · Exterior Lighting · Mar 2020
“Tl* the contact owns a 2004 chrysler pacifica. The contact stated that the front passenger side frame rail was rotted. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 141,000.”Owner report · Structure · Nov 2019
“Subframe/Engine Cradle failed due to rust. Subframe is available for inspection upon request. My safety or the safety of others is put at risk due to the failed (rusted, corroded, rotted) subframe/engine cradle. Vehicle's engine is at risk of falling through the vehicle's frame at any moment whether the vehicle is parked or being driven. This problem has been reproduced or confirmed by a dealer or independent service center. The vehicle and the subframe component has been inspected by a Master ASE Certified Mechanic. No symptoms of the problem prior to the failure that owner has ever been made aware of.”Owner report · Structure · Sep 2019
“I have a 2004 chrysler pacifica had new brakes struts done was told my engine cradle is rusted so bad one pothole bump in road my engine could drop out of car endangering my family”Owner report · Unknown Or Other · Sep 2019
When filing, owners marked a crash in 32 of these complaints and injuries in 29 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Remedy: DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.
Remedy: DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
Specifications
Factory options offered for the 2004 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Pacifica by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2004 Chrysler Pacifica reliable?
NHTSA has 896 owner complaints and 2 recall campaigns on record for the 2004 Chrysler Pacifica. The most complained-about area is structure (29% of complaints).
At what mileage do 2004 Chrysler Pacifica problems usually appear?
Half of the complaints that mention mileage were filed at 99,500 miles or less.
Does the 2004 Chrysler Pacifica have open recalls?
2 recall campaigns have been issued, the latest concerning fuel system, gasoline:delivery:hoses, lines/piping, and fittings. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.