2024 Chevrolet Silverado 3500: problems, recalls and reliability
3 recalls and 48 owner complaints on record; the weakest area is electrical system (28% of complaints); the 2022 and 2023 and 2025 and 2026 model years look more trouble-free.
Data updated weekly · 4 new complaints in the last 90 days · latest recall Nov 2024
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 48 owner complaints filed with NHTSA for this exact model year.
“Transmission has shifting issues (hard shifts) . Vehicle is available for inspection upon request. Safety could be an issue if the transmission fails while driving that could cause harm to the vehicle driver and put others at risk. Vehicle is scheduled for inspection however the dealer is very backlogged.”Owner report · Power Train · Jun 2026
“moved the truck on to the lawn and put it in park turned truck off. got out of the truck and went into the garage and 5 min later came out and saw the truck started to roll and went 50 ft and hit a tree.”Owner report · Power Train · Jun 2026
“The engine oil cooler failed causing engine oil to leak into the coolant system on my 2024 Chevy Silverado 3500HD. This requires a full replacement of the coolant system. In addition, excessive sludge buildup inside the motor is caused. This is a known issue with GM for 2024 Diesel vehicles. GM has released a service bulletin but is fighting my local dealership on the required repairs.”Owner report · Power Train,Engine · Jan 2026
Show 7 more owner reports
“This vehicle was purchased with 10,000 miles from a Chevrolet dealer. At 13,000 miles the transmission started making an awful noise. Up a service check it was found that the transmission pump was failing.”Owner report · Power Train · Jan 2026
“Vehicle was making a very loud humming noise at 73 mph. After returning to the dealership they found that the bearings in the rear end house had destroyed themselves causing internal damage to the housing and the entire rear end now needs to be replaced.”Owner report · Power Train · Jan 2026
“Trailer brakes and lights come and go. I start with having everything then loose brakes and lights when I’m driving. This is apparently a known issue that they have a fix for but I have never received anything about a recall.”Owner report · Electrical System,Exterior Lighting,Service Brakes · Dec 2025
“I was driving on the interstate at around 65mph. Towing my fifth wheel. Transmission started shifting hard with a loud bang that sounded like we hit a huge pothole. A message popped up in the screen indicating “Reduced acceleration, drive with caution”. The transmission seems to be stuck in gear as we exited the highway. Check engine light was on. Came to a stop at a stop sign and barely had enough power to pull into a parking lot. We had the truck towed to a nearby dealership. Fault codes P0700 and P0747 were present. Service advisor said valve body would have to be rebuilt. It’s been 2 weeks and the valve body cover plate is still “backordered” with no estimated in stock date.”Owner report · Power Train · Sep 2025
“At approximately 35,126 miles the oil cooler cracked and flooded my engine cooling system with over 2.5 gallons of oil causing catastrophic engine failure.”Owner report · Power Train,Engine · Aug 2025
“10-speed automatic transmission valve body failure at 41k Parts are unavailable nor are replacement transmissions. Dealership says 3 months”Owner report · Power Train · Jun 2025
“I keep getting a chunking noise coming from the rear of vehicle. Twice I have taking in to the dealer and I was told this condition may be caused by movement between the anchor plate and axle assembly. They have re-torqueing the joints of the leaf springs assembly. it coming loose. It has happened after 4,000 miles. This tells me that it can come loose while I am driving! GM has a service document ID: 5501065. It has been happening since 2020!”Owner report · Suspension · May 2025
When filing, owners marked a crash in 2 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Check your exact Silverado 3500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2024 Chevrolet Silverado 3500 reliable?
NHTSA has 48 owner complaints and 3 recall campaigns on record for the 2024 Chevrolet Silverado 3500. The most complained-about area is electrical system (28% of complaints).
Does the 2024 Chevrolet Silverado 3500 have open recalls?
3 recall campaigns have been issued, the latest concerning latches/locks/linkages:tailgate:latch. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.