NHTSA recall 23V-744 (23V744000)
electrical system recall reported November 6, 2023 - about 60,154 vehicles affected.
- NHTSA campaign number
- 23V744000
- Also written as
- 23V-744
- Manufacturer number
- A232424320
- Reported
- November 6, 2023
- Vehicles affected
- ~60,154
- Component
- electrical system
What is being recalled
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Why it is dangerous
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
The fix (free at any franchised dealer)
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 23V-744 when calling a dealer.
Affected 3 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.