2024 Buick Encore GX: problems, recalls and reliability
1 recall and 29 owner complaints on record; most reports concern electrical system.
Data updated weekly · 3 new complaints in the last 90 days · latest recall Nov 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 29 owner complaints filed with NHTSA for this exact model year.
“When driving on the freeway 60 mph, the car jerked and locked up, no warning lights, speedometer was rising and dropping rapidly, car slowly dropped speed. Had to pull on the side of the road, when car was put to parked, neutral, or drive it went backwards until it wasn’t able to move at all. Car was towed to the GM Chevrolet in my area where it was fixed previously for transmission module issue. After inspection it was found by a mechanic that it was a transmission failure. Thankfully, we didn’t get into an accident but it was a close call.”Owner report · Power Train,Engine · Jul 2026
“The contact owns a 2024 Buick Encore. The contact stated that while attempting to start the vehicle, the instrument panel displayed a blank screen. In addition, the contact stated that the failure occurred every 31 seconds. The vehicle was taken to the dealer where it was diagnosed with a failed VCU module. The contact was informed that the VCU module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. In addition, the contact was informed that the repair was not covered under an unknown recall or warranty program. The failure mileage was approximately 55,300.”Owner report · Electrical System · May 2026
“The information screen has gone totally black and calls are cutting in and out. In my research I've seen there was a recall for this issue on this year and model but, it does not show for my particular vehicle.”Owner report · Electrical System · Jan 2026
Show 7 more owner reports
“door locks don't work. This is the second time in less than a year. Last time it took Buick 28 days to fix. Vehicle wont lock while driving or when parked. No warning. The dealer has had the vehicle since 10-20-25.”Owner report · Electrical System · Oct 2025
“Same issue that happened a couple years ago in which a recall was issued. My 2024 Buick Encore GX ST screen went blank. I was unable to see my odometer, speed, fuel gauge etc. while operating the vehicle.”Owner report · Electrical System · Sep 2025
“The contact leased a 2024 Buick Encore. The contact stated that while driving 70 MPH, the steering wheel was pulling to the left and to the right. The contact was able to remain in the middle lane. The contact had to use both hands while driving the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer, where it was diagnosed and determined that the steering column needed to be replaced. After two months, the vehicle was repaired. The manufacturer was contacted. The failure mileage was approximately 30,620.”Owner report · Steering · Sep 2025
“The display screen will glitch and completely go black while driving. I have tried turning the car off to hopefully “reset” the issue, and sometimes the entire display will not come on at all. I have taken my car in 4-5 times to my local dealership only to be blown off. Lately my headlights and taillights are going off at random times. The are a huge safety concern and it seems increasingly common for many Buick owners. The recall needs to be expanded to include my vehicle before I have an accident and I, or someone else is seriously hurt.”Owner report · Electrical System,Exterior Lighting · Aug 2025
“The contact owns a 2024 Buick Encore GX. The contact stated that while driving at 5 MPH and attempting to stop the vehicle, the instrument panel displayed a blank screen. An independent mechanic was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the electrical system needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 23V744000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure, and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 54,000.”Owner report · Electrical System · Aug 2025
“The instrument panel gets really hot. I've taken the car to a dealer to diagnose the problem but they say that that can't find anything wrong .There were no warning lights or any message. I purchased the car in 2025 and it already had a little over 10,000 miles on it. Not just the instrument panel gets hot, but, also yhe panel where the radio is.”Owner report · Electrical System · Aug 2025
“The issue has happened three times and has been "repaired" three times. While driving, the vehicle starts to shake violently. Then the check engine light comes on and the vehicle shuts off. It has happened on extremely busy roads and almost caused major accidents. It has been a problem with fuel pump and sensor. Again, it has happened three times.”Owner report · Engine,Fuel/Propulsion System · Aug 2025
Recalls - 1 campaign
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
How other years compare
Check your exact Encore GX by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2024 Buick Encore GX reliable?
NHTSA has 29 owner complaints and 1 recall campaign on record for the 2024 Buick Encore GX. The most complained-about area is electrical system.
Does the 2024 Buick Encore GX have open recalls?
1 recall campaign has been issued, the latest concerning electrical system: instrument cluster/panel. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.