NHTSA recall 20V-191 (20V191000)
back over prevention recall reported September 10, 2020 - about 319,610 vehicles affected.
- NHTSA campaign number
- 20V191000
- Also written as
- 20V-191
- Manufacturer number
- W30-W37
- Reported
- September 10, 2020
- Vehicles affected
- ~319,610
- Component
- back over prevention
What is being recalled
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Why it is dangerous
The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix (free at any franchised dealer)
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-191 when calling a dealer.
Affected 11 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.