2020 Jeep Gladiator: problems, recalls and reliability
7 recalls and 479 owner complaints on record; the weakest area is steering (33% of complaints); the 2022 model year looks more trouble-free.
Data updated weekly · 2 new complaints in the last 90 days · latest recall Sep 2024
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 479 owner complaints filed with NHTSA for this exact model year.
“The instrument Custer went blank during a vacation trip, did not know how much fuel was in it. Took to dealer they tried to put in a new one and it was also faulty, been waiting 3 weeks and still no new part𤬔Owner report · Electrical System · May 2026
“The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument panel failed to display critical safety information as intended. No warning lights were illuminated. The vehicle was taken to a local Midas, where the battery was replaced; however, the failure persisted, and the vehicle was diagnosed and determined to need a new instrument panel. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.”Owner report · Electrical System · May 2026
“Instrument Cluster/Dash panel electrical is shorting out and glitching while driving. Lights and messages go off while driving and then when the computer/vehicle resets the codes and lights go away. Then come back again. Garage checked out and could not find any electrical issues with Battery or Alternator and points towards the instrument cluster.”Owner report · Electrical System · Apr 2026
Show 7 more owner reports
“While I was driving the vehicle, the instrument cluster screen went completely blank and it won't display any information like the speed, gas or anything about the vehicle information. Went completely blank while driving the vehicle, which could've caused an accident.”Owner report · Vehicle Speed Control · Mar 2026
“Instrument Panel Cluster (IPC) Failure. The central Instrument cluster display went blank without warning unable to see fuel gauge, Temps and other gauges and warning lights are normally illuminated while the vehicle is in operation.”Owner report · Electrical System · Mar 2026
“The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the infotainment center display blinked on and off. The vehicle was taken to an independent mechanic where it was diagnosed with a failed instrument cluster panel. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. In addition, the contact was informed of a recall NHTSA Campaign Number: 24V652000 (Electrical System) however the contact's VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.”Owner report · Electrical System · Mar 2026
“The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went dark and displayed a black screen. The failure obstructed the driver's visibility of the speedometer, fuel gauge, and other components, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer, where it was diagnosed with instrument panel failure. The vehicle was not repaired due to the cost. The contact stated that the failure worsened, and the instrument panel was inoperable. The manufacturer was not made aware of the failure. The failure mileage was 47,119.”Owner report · Electrical System · Mar 2026
“The side mirror amber lights warning of a vehicle in the blind spot randomly illuminate and remain on for upwards of an hour or upon turning the vehicle off and back on. The dash randomly notifies me that the forward collision warning isn't available and both side mirror blind spot warning lights illuminate for upwards of an hour or until I turn off and restart the vehicle. The Dash randomly goes blank and doesn't display any information such as speed, RPM, warnings etc.”Owner report · Forward Collision Avoidance · Mar 2026
“The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the infotainment screen failed to function as intended. The screen turned black and remained black. No warning light was illuminated. The vehicle was taken to a local dealer and was pending a diagnostic test. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The contact associated the failure with NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The failure mileage was approximately 105,000.”Owner report · Electrical System · Feb 2026
“Jeep will not include my vehicle in the Instrument cluster failure because they predetermined which vin numbers were affected and did not include my 2020 Jeep Gladiator on the list. But my vehicle clearly has the electrical problem causing the center instrument cluster to not work and be blank. I cannot see how many miles I drove or how much gas is in the tank and cannot see anything outside of MPH and RPM.”Owner report · Electrical System · Feb 2026
When filing, owners marked a crash in 11 of these complaints and injuries in 6 - self-reported to NHTSA, not verified accident statistics.
Recalls - 7 campaigns
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Remedy: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Remedy: Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Remedy: FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Remedy: Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator vehicles. The rear driveshafts may have been incorrectly assembled without grease in the monoblock joint.
Remedy: FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Check your exact Gladiator by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2020 Jeep Gladiator reliable?
NHTSA has 479 owner complaints and 7 recall campaigns on record for the 2020 Jeep Gladiator. The most complained-about area is steering (33% of complaints).
At what mileage do 2020 Jeep Gladiator problems usually appear?
Half of the complaints that mention mileage were filed at 12,450 miles or less.
Does the 2020 Jeep Gladiator have open recalls?
7 recall campaigns have been issued, the latest concerning electrical system: instrument cluster/panel. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.