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2014 Volkswagen Eos: problems, recalls and reliability

3 recalls and 40 owner complaints on record; the weakest area is air bags (76% of complaints).

Data updated weekly · latest recall May 2018

3
recalls
40
owner complaints
0
fire reports
17,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

No fire reportsWeak spot: air bags (76%)Problems reported early (median 17,000 mi)

Common problems

Computed from 40 owner complaints filed with NHTSA for this exact model year.

Air Bags (airbags and crash sensors)76% · 29 complaints
Electrical System (battery, wiring, electronics)8% · 3 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)5% · 2 complaints
Power Train (transmission, axles, driveline)5% · 2 complaints
Visibility (windshield, wipers, defroster, mirrors)3% · 1 complaint
Seat Belts3% · 1 complaint
When pushing the driver side seat belt into the buckle, it instantly unlatched buckles. Yea it can be inspected. If in a car accident the driver could be seriously injured or fatally injured. I contacted Germain Westerville, Ohio who informed me it's not under warranty and it would be $500 - $600 dollars. Contacted corporate who said it's out of warranty but will have a supervisor call my on December 16,2025 It has not been inspected by police or insurance, it's the only car I have to drive not sure how police are going to respond to that. No warning what's so ever. I did try spraying WD40 just in case something was stuck.Owner report · Seat Belts · Dec 2025
The clockspring on the car went out. This mean all steering wheel controls don't work, but more importantly, the air bags do not work either. We were told by the dealer the clocksprings are on back order and have been since November 2021. There are 8500 already on back order. We were told it could be 6 months to a year before the part is available. Dealership says VW won't allow them to do loaners, VW says it's up to the dealership. I'm the meantime, my 24 year old is driving around with no air bags.Owner report · Air Bags · Jul 2022
Clock spring failure causing complete disconnect of all steering wheel electrical components as well as disabling the airbagOwner report · Air Bags · May 2022
Show 7 more owner reports
Takata recall I own 201 vw eos, ive received several recall notices. Ive contacted findlay vw in las vegas its been over 6 months and the cant obtain the parts vw of palm springs is also unable to locatex the part to fix the air bag. Mean time driving mt car can result in death or injury. Are you kidding me. Ive owned at least 6 vw one being the gti that was vw buy back.. Id like my eos to be bought back at this point. How can you get away with putting my life in danger. Why cant vw have lender cars available for this situation? Some body please help im stressing so bad every time I get in my car. I cant believe they are getting away with this.. Nnot sure of start date of recallOwner report · Air Bags · Dec 2018
I am getting no where with the manufacturer I called spoke to repetitive on the passenger air bag. I requested what airbag product. They did not know. Please contact me immediately. [xxx]. My name [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *trOwner report · Air Bags · Aug 2018
[xxx] not listed on your recall list but was required. Takata airbag was replaced by vw under recall. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jbOwner report · Air Bags · Sep 2017
Tl* takata recall. The contact owns a 2014 volkswagen eos. The contact received notification of NHTSA campaign number: 16v078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (lokey volkswagen 27850 us hwy 19 n, clearwater, fl 33761 (888) 275-8388) and was informed that the recall parts were not available and could take 2-12 weeks before parts were to be delivered to the dealer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Owner report · Air Bags · Jun 2017
Tl* takata recall. The contact owns a 2014 volkswagen eos. The contact received notification of NHTSA campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.Owner report · Air Bags · Feb 2017
2014 volkswagen eos. Consumer writes in regards to airbag replacement parts not available to repair driver frontal airbag recall notice. *smd consumer sent additional correspondence. *smd the consumer would like to be reimbursed the last 8 months of payments for the leased vehicle. *jsOwner report · Air Bags · Feb 2017
"takata recall" - I did not receive any communication from volkwagen or my car dealer, darcars volkswagen of silver spring, md. I only learned about this recall when I approached another dealer about using my leased eos (returning 6 months early) for the lease of a gmc vehicle. That dealer is the one who told me about the airbags recall and told me they the value of my car, which otherwise is in excellent condition, would be negative value because the airbags had not been remedied. I had no clue there was a takata airbag recall for my car!!! Doesn't vw or my vw dealer have some responsibility to notify their customers of a recall that could be a danger??!!Owner report · Air Bags · Nov 2016

When filing, owners marked a crash in 0 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 3 campaigns

UNKNOWN OR OTHER18V329000 · May 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE18V148000 · Mar 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE16V078000 · Feb 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

How other years compare

Check your exact Eos by VIN

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Frequently asked questions

Is the 2014 Volkswagen Eos reliable?

NHTSA has 40 owner complaints and 3 recall campaigns on record for the 2014 Volkswagen Eos. The most complained-about area is air bags (76% of complaints).

At what mileage do 2014 Volkswagen Eos problems usually appear?

Half of the complaints that mention mileage were filed at 17,000 miles or less.

Does the 2014 Volkswagen Eos have open recalls?

3 recall campaigns have been issued, the latest concerning unknown or other. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.