Carlexica

2003 Toyota Prius: problems, recalls and reliability

1 recall and 99 owner complaints on record; the weakest area is steering (40% of complaints).

Data updated weekly · latest recall Jun 2011

1
recalls
99
owner complaints
0
fire reports
79,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

Among the quietest Prius years (#21 of 23 by complaints, age-adjusted)No fire reportsWeak spot: steering (40%)

Common problems

Computed from 99 owner complaints filed with NHTSA for this exact model year.

Steering (steering wheel, rack, power assist)40% · 39 complaints
Tires10% · 10 complaints
Service Brakes, Hydraulic (brakes)8% · 8 complaints
Electrical System (battery, wiring, electronics)7% · 7 complaints
Engine And Engine Cooling (engine, radiator, overheating)5% · 5 complaints
Power Train (transmission, axles, driveline)4% · 4 complaints
For no apparent reason when driving, the emergency brake will engage, without pressing the e brake pedal. Also, intermittent once car is parked and doors locked, alarm will just start going off for nonreason.Owner report · Electrical System · Jul 2020
It's mostly when I'm turning right the power steering warning light will come and there will be no power steering. I have see a lot of complaints with the same problem. Sometimes as I was driving in the city or just as I'm starting to driveOwner report · Steering · Aug 2019
I have no vehicle problems, but the safercar.com website won't let me enter my VIN [xxx] , saying that I had to follow the format, even though a year or two ago it worked! What can I do??? Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *trOwner report · Unknown Or Other · Jul 2016
Show 7 more owner reports
Tl* the contact owns a 2003 toyota prius. While driving approximately 35 mph, an unknown warning message displayed and the steering wheel was very difficult to turn. The vehicle was restarted and functioned as normal. The failure occurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed that the vehicle was not included in NHTSA campaign number: 11v304000 (steering). The failure mileage was 63,000.Owner report · Steering · Apr 2015
While driving, the steering wheel begins to shudder. At one point, it power steering makes a spontaneous turn to the left, which I prevent with my hands, but nevertheless moves the car to the left enough to cause an accident if the driver is not paying close attention, or happens to be too near another car. The power steering immediately shuts off, and the rest of the trip continues with no power steering, until the car is turned off. The next time the car is turned on, the power steering is back (until it happens again). *trOwner report · Steering · Jun 2014
Tl* the contact owns a 2003 toyota prius. While driving 10 mph, and making a left turn, the steering wheel shook violently. The vehicle was taken to the dealer, but the cause of the failure could not be found. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 11v304000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.Owner report · Steering · Jun 2014
The vehicle would not come to a stop when the brakes were applied. An alarm/light indicator came on for ABS brakes at the same time. I had to apply the emergency brakes for the vehicle to come to a stop. I was able to avoid two vehicles and came to a stop in the bus stop area. The vehicle was towed for repair but the repair shop cannot find the root cause of the problem without the need to replace the entire braking system. For a vehicle with only 36k miles this seems highly unusual and a severely dangerous situation. *trOwner report · Service Brakes · May 2014
Purchased car on ebay from a pa dealer, did not know, nor was I told that the car had no airbag. Whether it was removed or not replaced I don't know. My wife was driving and received a compound fracture of her right leg. I understand that it is a federal offense not to notify a buyer of missing airbags. My wife had to be airlifted for treatment, and still is unable to walk correctly. She has continuous pain. *trOwner report · Air Bags · Mar 2014
Started vehicle , began to pull out of driveway and steering wheel began to shake violently. Had to stop vehicle to wait for steering wheel to stop shaking. Has been doing it everytime I go to start vehicle . Seems to do o.k. Driving at speeds above 10 mph. Starting to get slight vibration at highway speeds. Toyota dealership says power steering rack needs to be replaced at a cost of $3400.00. *trOwner report · Steering · Sep 2013
While backing up slowly (under 10), the car suddenly sped up, unintended accelerated, to hit the movable barrier and another car before braked.Owner report · Structure · Aug 2013

When filing, owners marked a crash in 5 of these complaints and injuries in 5 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

STEERING:ELECTRIC POWER ASSIST SYSTEM11V304000 · Jun 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2003 PRIUS PASSENGER CARS MANUFACTURED FROM JANUARY 28, 2000, THROUGH MAY 30, 2003. THE STEERING LINKAGE MAY LOOSEN, RESULTING IN REDUCED ELECTRIC STEERING ASSISTANCE WHEN MAKING A LEFT TURN.

Remedy: TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE NUTS IN THE STEERING LINKAGE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 8, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Trouble codes owners mention

OBD-II codes that appear in NHTSA complaints about this car.

How other years compare

Check your exact Prius by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2003 Toyota Prius reliable?

NHTSA has 99 owner complaints and 1 recall campaign on record for the 2003 Toyota Prius. The most complained-about area is steering (40% of complaints).

At what mileage do 2003 Toyota Prius problems usually appear?

Half of the complaints that mention mileage were filed at 79,000 miles or less.

Does the 2003 Toyota Prius have open recalls?

1 recall campaign has been issued, the latest concerning steering:electric power assist system. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.