2010 Toyota Matrix: problems, recalls and reliability
4 recalls and 45 owner complaints on record; the weakest area is air bags (56% of complaints); the 2011 model year looks more trouble-free.
Data updated weekly · latest recall May 2016
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 45 owner complaints filed with NHTSA for this exact model year.
“"electric power steering" while driving the steering does not center causing you to have to recorrect constantly. It seems like a saftey issue but toyota swindled their way out of a recall.”Owner report · Steering · Jun 2019
“Tl* the contact owns a 2010 toyota matrix. While traveling various speeds, the vehicle experienced a complete loss of power and several warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the emc valve was defective and needed to be replaced. The dealer was not contacted. The manufacturer was contacted and did not assist because the VIN was not included in any recalls. The failure mileage was 160,000.”Owner report · Electrical System · Mar 2018
“Tl* the contact owns a 2010 toyota matrix. While the contact was placing the vehicle in drive, the accelerator pedal became stuck in the depressed position. As a result, the contact crashed into a wall in the parking garage. There were no injuries. The side and frontal air bags deployed. A police report was not filed. The vehicle was towed to the contact's home to be retrieved by state farm insurance. The insurance claim number was 372327j90. The failure mileage was 50,000. *tt”Owner report · Vehicle Speed Control · Dec 2017
Show 7 more owner reports
“Tl* the contact owns a 2010 toyota matrix. The contact received notification of NHTSA campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer (autonation toyota hayward located at 24773 mission blvd hayward, ca 94544 510-224-4854) was contacted and confirmed that the parts were not available for the recall remedy after the contact left the vehicle at the dealer. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Air Bags · Jul 2017
“Tl* the contact owns a 2010 toyota matrix. The contact received notification of NHTSA campaign numbers: 15v689000 (visibility) and 16v340000 (air bags); however, the remedy parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. An unknown dealer was contacted and the contact was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.”Owner report · Air Bags · May 2017
“"takata recall". I purchased the vehicle on 4/27/2017. I received a recall notice approxiamately 1 week later. I called the dealer I purchased it through, they told me when I receive a letter from toyota that the airbags are available, to call back. It has been almost 5 months and the vehicle has not yet been repaired. I really would like my car repaired soon, as the weather here in rochester is going to get snowy in the next few months. I want to feel safe in my car, as I transport my daughter that is 3 1/2 years old. Can you please give me some guidance as to how I can get my vehicle repaired soon?”Owner report · Air Bags · May 2017
“Tl* takata recall. The contact owns a 2010 toyota matrix. The contact received notification of NHTSA campaign number: 16v340000 (air bags) for the front passenger side air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Jan 2017
“Tl* takata recall. The contact owns a 2010 toyota matrix. The contact received notification of NHTSA campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.”Owner report · Air Bags · Jan 2017
“2010 toyota matrix. Consumer writes in regards to several recalls listed for vehicle, consumer seeks replacement vehicle at no cost/fair trade. *smd”Owner report · Unknown Or Other · Dec 2016
“My recall is listed as incomplete which means a remedy is not available yet. My car is 6 years old now and I think enough time has elapsed for there to already be a remedybe a remedy and if not then something needs to be done to resolve this quickly.”Owner report · Air Bags · Aug 2016
When filing, owners marked a crash in 5 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 4 campaigns
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
How other years compare
Check your exact Matrix by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2010 Toyota Matrix reliable?
NHTSA has 45 owner complaints and 4 recall campaigns on record for the 2010 Toyota Matrix. The most complained-about area is air bags (56% of complaints).
At what mileage do 2010 Toyota Matrix problems usually appear?
Half of the complaints that mention mileage were filed at 50,000 miles or less.
Does the 2010 Toyota Matrix have open recalls?
4 recall campaigns have been issued, the latest concerning air bags:frontal:passenger side:inflator module. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.