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2024 Subaru Solterra: problems, recalls and reliability

2 recalls and 14 owner complaints on record; most reports concern electrical system.

Data updated weekly · 1 new complaint in the last 90 days · latest recall Oct 2025

2
recalls
14
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★
5-star NHTSA overall safety ratingNo fire reports

Common problems

Computed from 14 owner complaints filed with NHTSA for this exact model year.

Limited data: only 14 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Electrical System (battery, wiring, electronics)5 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)5 complaints
Vehicle Speed Control (unintended acceleration, cruise control)3 complaints
Lane Departure (lane keeping assist)3 complaints
Back Over Prevention (backup camera, parking sensors)2 complaints
Unknown Or Other2 complaints
Subaru Solterra Car's automated breaking system did not work. We also suspect the changing from reverse to drive did not work as well. My wife while taking reverse and then tried to drive forward, but the drive forward did not work and when the car was accelerated it reversed and hit a tree. Rear automated breaking did not work causing damage to the car. Car was not drivable. Luckily no one was injured. There were no warning signs.Owner report · Back Over Prevention,Forward Collision Avoidance · Jul 2026
The contact owns a 2024 Subaru Solterra. The contact received notifications of NHTSA Campaign Numbers: 25V577000 (VISIBILITY) and 25V744000 (BACK OVER PREVENTION). The vehicle was taken to the dealer for the recall repairs. However, the contact was informed that the parts to do the recall repairs were not yet available. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.Owner report · Visibility,Back Over Prevention · Dec 2025
This car has been having issues with the facial recognition. It consistently cannot see my face when I am looking forward, and always manages to give me an alert when looking in my mirrors or doing a lane change. I am concerned that due to the a out of highway driving I do, that the car will Stop on the Interstate, causing a major accidentOwner report · Electrical System,Vehicle Speed Control,Forward Collision Avoidance · Sep 2025
Show 4 more owner reports
The air conditioning has stopped working and after 30 days has not been repaired. Visibility issues during cold conditionsOwner report · Visibility/Wiper · Jul 2025
I have had the car since December of 2024, the car was a new lease. The battery has failed twice - once in January, and again last week. This has left me stranded twice, the battery failure occurs with no warning, it is running one hour, and the next it is dead. When I took it to the dealership, they said they replaced the battery, the new battery is now doing the same thing. The car also misleads the driver - upon putting the car on the charger, the car notifies how many hours it will take to charge, the data is wrong, it takes many hours longer that what the car says it will take to reach a full charge.Owner report · Electrical System · Mar 2025
Car inadvertently accelerated when parking. Results $17,000 damages and stage two whiplash. Dealer inspected black box and claimed accelerator was inadvertently pushed full throttle, which is impossible as my wife isn't tall enough to push full throttle. Suburu will not share the results of the test so assume a coverup at this point as my wife swears she did not push the accelerator pedal. Many computer components are attached to the accelerator pedal, like automated parking and cruise control. This car did indeed accelerate on its own.Owner report · Vehicle Speed Control · Jan 2025
Traveling approx 35mph I carefully went left to avoid a pedestrian walking on the rh line. Vehicle immediately and without warning pulled very hard to the right directly towards pedestrian. Many other instances of vehicle attempting to drive off the side of the road due to line drifting off and vehicle attempting to follow rh lane marking.Owner report · Lane Departure · Nov 2024

When filing, owners marked a crash in 2 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 2 campaigns

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM25V577000 · Sep 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Remedy: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

BACK OVER PREVENTION:DISPLAY FUNCTION25V744000 · Oct 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Specifications

Factory options offered for the 2024 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

FuelElectric
Drive type4WD/4-Wheel Drive/4x4
Body stylesSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]

How other years compare

Check your exact Solterra by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2024 Subaru Solterra reliable?

NHTSA has 14 owner complaints and 2 recall campaigns on record for the 2024 Subaru Solterra. The most complained-about area is electrical system.

Does the 2024 Subaru Solterra have open recalls?

2 recall campaigns have been issued, the latest concerning visibility:defroster/defogger/hvac system. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.