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2023 Subaru Solterra: problems, recalls and reliability

4 recalls and 41 owner complaints on record; the weakest area is electrical system (18% of complaints); the 2024 model year looks more trouble-free.

Data updated weekly · 2 new complaints in the last 90 days · latest recall Oct 2025

4
recalls
41
owner complaints
0
fire reports
16,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★
5-star NHTSA overall safety ratingNo fire reportsProblems reported early (median 16,000 mi)

Common problems

Computed from 41 owner complaints filed with NHTSA for this exact model year.

Electrical System (battery, wiring, electronics)18% · 6 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)15% · 5 complaints
Vehicle Speed Control (unintended acceleration, cruise control)12% · 4 complaints
Power Train (transmission, axles, driveline)9% · 3 complaints
Service Brakes (brakes)9% · 3 complaints
Structure (body, frame, doors, rust)9% · 3 complaints
I had been hearing a humming noise for around a year and when reported to the dealer I was told that the rear electric motor had to be replaced. I had been researching online about this issue and apparently, is something a lot of Solterra owner have gone through. After a week of the car at the dealer, Subaru still doesn't approve the repairs that should be under Power Train guarantee. Should this be something to be part of a recall already considering so many public reports of this issue?Owner report · Power Train · Apr 2026
When the sun is at certain angles in the middle of the day, direct sunlight bounces off of the high-gloss plastic trim around the shifting knob directly into the driver's eyes. This is distracting and makes it hard to see the road.Owner report · Unknown Or Other · Mar 2026
I was driving and my SOLTERRA windshield just suddenly cracked. There are many videos online of how the newer Subaru models crack because of thinner glassOwner report · Visibility/Wiper · Feb 2026
Show 7 more owner reports
In light snow, the car automatically braked at speed causing the car to veer off the road after skidding, multiple times. The "safety" features of this car make it dangerous to operate.Owner report · Forward Collision Avoidance · Feb 2026
The contact owns a 2023 Subaru Solterra. The contact stated that while the vehicle was parked and occupied, while attempting to start to the vehicle, the horn sounded unexpectedly. Several warnings lights illuminated, and the gear shifter failed to shift to drive(D). A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the battery needed to be replaced. The contact stated that the failure had occurred more than eight times. The battery was replaced twice. The manufacturer was notified of the failure and informed the contact that the battery would be replaced under warranty. The approximate failure mileage was 15,000.Owner report · Electrical System · Jan 2026
Was told by Subaru today that the rear drive unit of the rear motor needs replaced already at 50k miles and was not covered under warranty. Upon searching online it appears that Subaru Solterras and the Toyota Bz4x are having multiple users report this issue. The issue causes a hum and loud concerning noise to the breaking system but no alerts provided by the car. According to online it is a serious problem that needs fixed (I was also told by Subaru not to drive the car until fixed) and I feel like this should be a recall if multiple vehicles are having this issue that has potential safety concerns when operating the vehicle.Owner report · Unknown Or Other · Dec 2025
Rear differential has intermittent grinding noise that was confirmed by dealership. Eventually the differential will fail which will cause the car to stop unexpectedly.Owner report · Power Train · Nov 2025
Recently received a recall notice on the software and HVAC compressor. Took vehicle into dealership, and they told me my vehicle failed the recall. They said that there were only 7 replacement parts in the entire nation and they were all taken. When asked what impacts the failed recall will have, they told me I would have no heat due to HVAC compressor being fried. My family and I feel unsafe driving this vehicle without heat in the Wyoming/Colorado winters where windchills repeated get below 0F. Not having heat is extremely dangerous. Halladay motors of Cheyenne, WY refuse to provide us a loaner. This vehicle is truly a lemon and we can't wait until the lease is up next year.Owner report · Electrical System · Nov 2025
minor accident in July 2024. it took more that 6 months to get sensor parts. still to this day Subaru cannot reactivate the parking assist braking function after working with the body shop and the locat dealer. they have give up. Subaru knows there is a problem with the software. it's basically a toyota ev. very frustrating.Owner report · Back Over Prevention · Oct 2025
Took the car for new tires and alignment as it did not drive straight. Firestone replaced tires but during attempt to make alignment they found the RIGHT FRONT INNER TIE ROD END BENT. The car has never had an impact nor hit a curb with force. Subaru dealer says entire rack and pinion system needs to be replaced at a cost of close to 6,000.00 dollars. This car has about 35 K miles and has never had an impact. I am concerned for a possible manufacturing defect.Owner report · Steering · Sep 2025

When filing, owners marked a crash in 5 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.

Recalls - 4 campaigns

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM25V577000 · Sep 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Remedy: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

BACK OVER PREVENTION:DISPLAY FUNCTION25V744000 · Oct 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

WHEELS:HUB22V444000 · Jun 2022

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Subaru Solterra and Toyota BZ4X vehicles. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.

Remedy: Owners are advised not to drive their vehicles until they are repaired. Dealers will replace the hub bolts and wheels, free of charge. Letters notifying owners of the safety risk were mailed June 27, 2022. A second letter will be sent once the remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331.

WHEELS:HUB23V064000 · Feb 2023

Subaru of America, Inc. (Subaru) is recalling certain 2023 Solterra vehicles. Improperly tightened hub bolts may loosen and cause the wheels to detach from the vehicle.

Remedy: Owners are advised not to drive their vehicle until the repair has been completed. Dealers will inspect and tighten the hub bolts, if necessary, free of charge. Owner notification letters are expected to mailed March 1, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRE-23.

Specifications

Factory options offered for the 2023 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

FuelElectric
Drive type4WD/4-Wheel Drive/4x4
Body stylesSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]

How other years compare

Check your exact Solterra by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2023 Subaru Solterra reliable?

NHTSA has 41 owner complaints and 4 recall campaigns on record for the 2023 Subaru Solterra. The most complained-about area is electrical system (18% of complaints).

At what mileage do 2023 Subaru Solterra problems usually appear?

Half of the complaints that mention mileage were filed at 16,000 miles or less.

Does the 2023 Subaru Solterra have open recalls?

4 recall campaigns have been issued, the latest concerning visibility:defroster/defogger/hvac system. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.