2014 Smart Fortwo: problems, recalls and reliability
1 recall and 13 owner complaints on record; most reports concern seat belts.
Data updated weekly · latest recall Mar 2015
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 13 owner complaints filed with NHTSA for this exact model year.
“The cable attaching the seatbelt is frayed and only being held on by a few strands of cable. My research into the problem on forums and the internet has shown that this is an issue on the drivers side seatbelt for Smart Car.”Owner report · Seat Belts · Aug 2023
“The SRS light is on. Technician scanned vehicle and performed guided tests on drivers side seat airbag, found that HE airbag squib is faulty. This is an internal part of the airbag and airbag will need to be replaced.”Owner report · Air Bags · Jan 2023
“Tl* the contact owns a 2014 smart fortwo. The contact was driving at 60 mph, when the vehicle lost power and the contact noticed white smoke coming from the rear of the vehicle. The vehicle was towed to the contact's residence and the tow truck driver informed the contact that the radiator had burst. The contact notified park place motorcars mercedes-benz dallas (6113 lemmon ave, dallas, tx 75209) of the failure and was informed that there was no recall for the failure experienced. The vehicle was diagnosed by an independent mechanic as an overheated engine failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 65,000.”Owner report · Engine · Jan 2021
Show 6 more owner reports
“Loud clanking noise while driving. Was diagnosed as faulty condenser fan and lose bolts/screws which hold it in place. Mercedes-benz dealership where it was purchased said will cost $1,700-$1,800 to fix! Internet research revealed to me this is a common defect/problem. I paid almost $7,000 for my smart for two pure coupe. I should not have to be paying an additional nearly $2,000 because bolts jiggled lose.I no longer feel secure in my car.now im driving in hot florida in the summer with no a/c because I cant afford this fix.”Owner report · Power Train · Jul 2019
“Tl* the contact owns a 2014 smart fortwo. While the vehicle was stationary, the contact noticed an oil leak. There were no warning indicators illuminated. The vehicle was taken to euro motorcars germantown (located at 19750 germantown rd, germantown, md 20874, (301) 601-5500) where it was diagnosed that the driver's side gear box needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 26,666.”Owner report · Engine · Apr 2019
“Tl* the contact owns a 2014 smart fortwo. While driving 20 mph, the electrical system failed. The contact coasted the vehicle to the side of the road and was able to restart the vehicle. The vehicle was towed to a dealer where it was diagnosed, but the technician could not find a failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 6,157.”Owner report · Electrical System · Dec 2015
“The shoulder portion of my seat belt rides on my neck. What is the remedy for this safety problem? Ref complaint #10722112 28may15.”Owner report · Seat Belts · May 2015
“Local street. Ran over a ~4 inch bolt in roadway. Punctured tire, but then the bolt knocked 4 holes in the wheel (rim). I do not consider a bolt in the roadway to be an unusual hazard. I do not believe that the wheel - tire combination is suitable for use on public roads. I believe that the wheel - tire combination presents an immediate safety hazard for users of this vehicle. *tr”Owner report · Wheels · Aug 2014
“Tl*the contact owns a 2014 smart fortwo. The contact stated that while driving at various speeds, the key would move from the run position causing the vehicle to stall. The contact also stated that the brake and the accelerator pedals were extremely close to one another. The contact stated mentioned that when switch from the brake pedal to the accelerator pedal, his foot would get caught under the brake pedal. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 1,000.”Owner report · Engine · May 2014
Recalls - 1 campaign
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
Remedy: MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.
Specifications
Factory options offered for the 2014 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Fortwo by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2014 Smart Fortwo reliable?
NHTSA has 13 owner complaints and 1 recall campaign on record for the 2014 Smart Fortwo. The most complained-about area is seat belts.
Does the 2014 Smart Fortwo have open recalls?
1 recall campaign has been issued, the latest concerning steering. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.