2017 Ram Promaster City: problems, recalls and reliability
3 recalls and 19 owner complaints on record; most reports concern engine.
Data updated weekly · latest recall Dec 2017
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 19 owner complaints filed with NHTSA for this exact model year.
“Vehicle is failing oil consumption test at 97,571 miles. They are saying it's burning excessive oil due to failed piston which ran had an open recall for . I'd like my vehicle to be considered for oil consumption test and possible motor replacement.”Owner report · Engine · Dec 2025
“Oil consumption issue with the engine: there was an extended warranty on the engine but it apparently expired July of last year. I bought the vehicle in April, but the warranty did not show up under any recalls or Carfax report. I discovered the oil consumption problem at the end of July and have been getting the runaround from several dealerships. Finally made some headway today by starting the oil consumption test, but they called me an hour or so after the appointment to tell me Stalantis had JUST changed their policy, effective TODAY, that they would no longer honor goodwill warranties in vehicles 2018 or older.”Owner report · Engine · Feb 2025
“The contact owns a 2017 Ram Pro Master City. The contact stated that while the vehicle was stopped, the engine vibrated abnormally and there was a fuel-burning odor on the interior and exterior of the vehicle. The contact stated that while attempting to accelerate, the vehicle briefly lost motive power before the vehicle returned to normal functionality. The "General Warning Light" was illuminated. The failure became a regular occurrence, and the oil level was abnormally low. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.”Owner report · Engine · Sep 2024
Show 7 more owner reports
“The contact owns a 2017 Ram Promaster City. The contact stated that after refueling the vehicle, the engine shut off or idle roughly immediately after starting with the low oil warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,930.”Owner report · Fuel System, Gasoline · Aug 2024
“The vehicle rpm reved up and then total loss of power then the vehicle caught fire wile driving down the road. Flames came out under dash and in engine compartment.”Owner report · Unknown Or Other · Jun 2023
“Oil consumption issue causing engine to stall without warning while driving. Burning through 2 quarts every 1000 miles. Almost caused 2 accidents so far.”Owner report · Engine · May 2022
“Tl* the contact owns a 2017 ram promaster city. The contact stated while driving 35 mph, the vehicle shut-off with the tag light warning light illuminated. After waiting for several minutes, the vehicle restarted. The vehicle was taken to champion chrysler dodge jeep ram (11477 northpark dr, gulfport, ms 39503, (228) 896-1515) but was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 16v202000 (power train, electrical system) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 57,787.”Owner report · Electrical System · Feb 2021
“My van had a recall involving the cooling fan, it was repaired. At approximately 25,000 I had a check engine light, the dealer says it's the thermostat needing replaced ($588.00!!!??? At under 26,000 miles???!!!) the temp gauge always sits right at the halfway mark, this can't be right but they said that's to be expected.”Owner report · Engine · Feb 2021
“Newer truck and engine just quit as I was driving along. Lose power steering and power brakes. Luckily on a back road and not going fast. Couldn't get it to restart for 45 minutes, I'm not even sure how I got it to restart but I did. Called dealer where I bought it and they said they couldn't even look at it for 3 weeks?..its a work truck, how I make a living...oy vey .. I have it a local shop now.”Owner report · Electrical System · Jul 2019
“I purchased new a 2017 winnebago trend motorhome on a 2016 ram promaster chassis. The outside rear view mirrors come in 2 parts. The lower mirror due to an engineering error can not move out far enough to permit a safe view of traffic. Essentially it affords mostly a view of the body of the vehicle. The local dodge agency agrees but upon contact of dodge and winnebago neither will furnish a mirror to give me a safe view. Lane*js *js”Owner report · Visibility/Wiper · Jul 2018
Recalls - 3 campaigns
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
Remedy: Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.
How other years compare
Check your exact Promaster City by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
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Is the 2017 Ram Promaster City reliable?
NHTSA has 19 owner complaints and 3 recall campaigns on record for the 2017 Ram Promaster City. The most complained-about area is engine.
Does the 2017 Ram Promaster City have open recalls?
3 recall campaigns have been issued, the latest concerning equipment:other:labels. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.