2020 Nissan Murano: problems, recalls and reliability
2 recalls and 43 owner complaints on record; the weakest area is forward collision avoidance (31% of complaints).
Data updated weekly · 1 new complaint in the last 90 days · latest recall May 2021
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 43 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2020 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle was driving unstable. The vehicle was taken to an independent mechanic, and the suspension was inspected. The mechanic became aware of cracked bushings on the upper control arm on both sides of the vehicle. The independent mechanic performed an alignment; however, after the alignment was performed, the steering instability and handling failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact associated the failure with NHTSA Campaign Number: 21V170000 (Steering); however, the VIN was not included in the recall repair.”Owner report · Steering · Sep 2026
“CVT Transmission failed at 82k miles. Diagnosed at Midas, specific Transmission shop and local Nissan dealership as needing full replacement. Notified Nissan Consumer Affairs, they created a case but refused to fully replace it, offered to pay only 50% of approximately $9k.”Owner report · Power Train · Jun 2026
“The sunroof leaks into the car causing a moisture issue. As someone with asthma and allergies this is a potential mold risk.”Owner report · Structure · May 2026
Show 7 more owner reports
“The contact owns a 2020 Nissan Murano. The contact stated while the vehicle was at Now Auto Care for a service appointment, the contact was informed that the driver's and passenger's side control arms were unusually worn and failing. The contact was advised to take the vehicle to the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 85,960.”Owner report · Suspension · May 2026
“It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my wife attempted the gas pedal to disengage the system but it did not affect the braking.”Owner report · Forward Collision Avoidance · Apr 2026
“My 2020 Nissan Murano sl has 35k miles and the rear shocks are defective. The defect has already ruin a new set of tires with humps. This should be a manufactured recall.”Owner report · Suspension · Feb 2025
“Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.”Owner report · Suspension · Aug 2024
“The car keeps braking like I've been in an accident when I travel under an overpass. It doesn't do it every time, just sometimes. I've had it at the dealer, Don Moore in Owensboro, Ky. and since it doesn't show any codes they can't/won't do anything about it. I don't feel safe driving this car for fear it will slam on the brakes at any time. It has happened 3 times so far. It also did it almost, once, when driving down the main street in town. It all of the sudden showed the cameras and the lights came up on the dash but luckily it didn't brake. Thank you. [XXX] . [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”Owner report · Forward Collision Avoidance · Feb 2024
“Suv failed to start, nothing happened when pts button pushed. Googled it found brake pedal swithch problems on nissan, some recalls on other models. Snapped switch couple of times, vehicle started. Called dealer, explained what happened, working now, they said they will order part and made appt for 1 week later. At dealer waited for 1 1/2, then they said could not replace part because it was working now and if failed again would have to have towed in. All this for a part that is around 20 dollars”Owner report · Electrical System · Aug 2023
“I've only had the car 3 months and an error code for the forward collision worning light is on. The dealership said it should go off. It never did. It is malfunctioning and it automatically and without notice applied the emergency brake system when it's not needed. It gave me sort of whiplash. It does this often out of no where. This could cause a severe accident.”Owner report · Forward Collision Avoidance · Jul 2023
When filing, owners marked a crash in 1 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
How other years compare
Counts are not adjusted for time on the road here - see all Murano years ranked fairly for the age-adjusted comparison.
Check your exact Murano by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2020 Nissan Murano reliable?
NHTSA has 43 owner complaints and 2 recall campaigns on record for the 2020 Nissan Murano. The most complained-about area is forward collision avoidance (31% of complaints).
At what mileage do 2020 Nissan Murano problems usually appear?
Half of the complaints that mention mileage were filed at 13,750 miles or less.
Does the 2020 Nissan Murano have open recalls?
2 recall campaigns have been issued, the latest concerning suspension. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.