2004 Mercury Monterey: problems, recalls and reliability
5 recalls and 283 owner complaints on record; the weakest area is power train (70% of complaints); the 2005 and 2006 model years look more trouble-free.
Data updated weekly · latest recall Mar 2013
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 283 owner complaints filed with NHTSA for this exact model year.
“Odometer Fraud. The contact purchased a 2004 Mercury Monterey. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 223,476 and at the time of registration, it was discovered that the mileage was 361,749.”Owner report · Electrical System · May 2025
“Reported on third seat on 2004 Mercury Monterrey premier van was recalled , also air bags was recalled and also on wheel of vehicle was recalled in which I want to see if I can take my vehicle and have it inspected and keep my vehicle on the list if any recall and Thank You .?”Owner report · Unknown Or Other · Aug 2024
“The contact owns a 2004 Mercury Monterey. The contact stated while driving approximately 60 MPH, the brake pedal was depressed however, the vehicle failed to respond, and the vehicle continued to accelerate. The driver manually shifted gears to slow the vehicle. The vehicle was taken to the local dealer and the contact was informed that the return spring part was no longer being produced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 184,000.”Owner report · Service Brakes · Sep 2021
Show 7 more owner reports
“Thursday may 23 2019. Driving down the road and my van just cut off. I was able to restart the van and get into a parking lot. I sat for a bit and tried it again. It started. But I had no power to go forward or reverse the transmission was just gone. Absolutely no warning or anything like this had happened. No service engine light .. I was on a city street. I had just pulled forward from waiting for a red light.”Owner report · Suspension · May 2019
“Tl* the contact owns a 2004 mercury monterey. While driving 65 mph, the rpms increased, but the vehicle decelerated to approximately 20 mph. Also, the check engine warning indicator illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.”Owner report · Power Train · Dec 2018
“Lower control bolt that mounted to subframe rusted threw frame . If not caught on time the tire would seperate I took the vechicle to a wedler for temperary repair. But unfortanley the design on the subframe has holes so it allows water to enter and cause frame to rust! Alert when braking you may experience clunking that is the lower control arm bolt broken. Very dangerous. I have vechicle with physical proof of rusted frame if needed I can take pictures when the time comes.”Owner report · Structure · Aug 2018
“Tl* the contact owns a 2004 mercury monterey. While driving 45 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be repaired. The vehicle was repaired, but the failure recurred. The manufacturer and dealer were not notified of the failure. The contact referenced NHTSA campaign number: 12v006000 (power train) as a possible cause of the failure. The failure mileage was unknown.”Owner report · Power Train · Apr 2018
“Tl* the contact owns a 2004 mercury monterey. While driving 15 mph and attempting to make a right turn, the steering ability became very hard. The failure began twenty days ago and worsened. There were no warning indicators illuminated. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 127,320. The VIN was invalid. Contact reports that steering balljoint was heavily and corroded and had to be replaced. *tt”Owner report · Steering · Feb 2018
“I was driving on the highway when the vehicle started slowing down and the gas pedal did nothing but rev, w/out any acceleration. I towed it to my house and now the transmission will not engage in any of the gears. My problem is a ford recall and they told me it has already been done on my vehicle, what can I do?”Owner report · Power Train · Jan 2018
“As of today, january 22, 2018, I had to have the van towed to a transmission shop as yesterday, january 21, 2018, the transmission locked up while in light traffic. Praise god was able to get it to a nearby parking lot until the wrecker came. After researching online it has become clear this vehicle has had several incidents and repeat incidents with ford motor company torque converters. The shop I've taking mine to actually rebuilds them. As for the incident which occurred on the 21st, was driving when a sudden loss of power and once van was pulled off road and parked, car was still running; however, no matter what gear I would put it in, there was no movement, just revving.”Owner report · Power Train · Jan 2018
When filing, owners marked a crash in 2 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 5 campaigns
CERTAIN MINIVANS MAY HAVE BEEN PRODUCED WITH FRONT WHEEL HUB ASSEMBLIES THAT WERE NOT HEAT TREATED CORRECTLY. THIS CONDITION MAY LEAD TO THE DEVELOPMENT OF SMALL CRACKS IN THE HUB.
Remedy: DEALERS WILL REPLACE THE FRONT HUB, ROTORS, AND WHEEL BEARINGS. THE RECALL BEGAN SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
ON CERTAIN MINIVANS, THE POWER STEERING LOW-PRESSURE LINE MAY NOT BE FULLY SEATED AT THE RACK AND PINION STEERING GEAR.
Remedy: DEALERS WILL INSPECT THE POWER STEERING LOW-PRESSURE LINE TO ENSURE THAT IT IS SEATED PROPERLY AT THE RACK AND PINION STEERING GEAR. OWNER NOTIFICATION BEGAN NOVEMBER 10, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.
Remedy: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
Specifications
Factory options offered for the 2004 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Monterey by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2004 Mercury Monterey reliable?
NHTSA has 283 owner complaints and 5 recall campaigns on record for the 2004 Mercury Monterey. The most complained-about area is power train (70% of complaints).
At what mileage do 2004 Mercury Monterey problems usually appear?
Half of the complaints that mention mileage were filed at 78,000 miles or less.
Does the 2004 Mercury Monterey have open recalls?
5 recall campaigns have been issued, the latest concerning wheels:hub. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.